I cannot scan to windows xp from epson rx425 all in one printer
Everything works including the copier. I have lost the
disc to reload. Smart panel is showing as installed but indicates an
error malfunction when attempting to use, and says it must close down
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It depends somewhat on your OS and the software installed you have installed. With a Automatic Document Feed, the pages need to be face up and the top edge forward in the feeder. On the glass platen, put the documents face down.
Open a TWAIN-compliant scanning application (XP, Vista and Win7 all have Paint which can acquire scans). Vista and Win7 also have Windows Fax and Scan. If you installed other software (such as that which came with the scanner), you would use that - Epson Smart Panel or ArcSoft Photo Impressions. Next open Epson Scan (this doesn't work with the Mac software so look at epson.com for Mac info). This runs the scan (and any specific resolution adjustments you make). It will generally launch when you hit Scan in the application. You can run Epson Scan alone if you do not want to edit the documents right away. Click Start > All Programs > Epson Scan > Epson Scan to use Epson Scan. In the Epson Smart Panel, you would click Scan and Save to start scanning or Scan with Options to adjust the settings prior to scanning.
If the Epson Smart Panel is installed and set up for it (including having a monitor running), you can also initiate scans from the scan button on the unit. Scan problems most often occur when there is a block in two-way communication. Try a new data cable and a different port. If you have a USB hub or print server, try a direct connection. The cable should be under 6' long for best results.
If you have already installed the driver. Go to DEVICES AND PRINTER or CONTROL PANEL then DEVICES AND PRINTERS. Right click on epson printer (RX425) then click on Printer Properties. Click on Ports tab. Check Virtual printer port for usb EPSON STYLUS RX425. Click OK. Now try to print.
Epson has software called "Epson smart panel" and you can select scan from the list of operations.
Turn your scanner on, (windows OS) click on "start" then click on "all programs", look for epson smart panel in programs list, click and let panel load, then select scan.
It will take some time for the scanner to warm and scan, so be patient, after it is scanned your options are to print, or save. If you save, be sure you know where its filed or "tell" it where to save, I recommend creating a new folder before in "your pictures" titled "scans" . Usually after you do this, it will save it there by default.