Question about Skype IM

1 Answer

My vouchers are out of date & my phone does not appear to be well

I recently ordered a skype xtender dual dect phone, which was delievered today... i am very disappoint with my product as the sound quality is qite bad. I can hear the person that was speaking to me, however they could not hear my well at all, and it was a delayed response. After i used up my first free call that skype gave me, i tried to enter the voucher codes in. To my surprise they did not work, and have been void for over the last year. Is there a contact line which i will be able to phone to sort out my skype phone and vouchers as i am very disappointed with both the service quality that skype uses and my vouchers are a year out of date.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

They do have a number listed in Luxembourg: +352 2627 0384. However, apparently you mostly get unreturned voicemail.

You may try their email: billing@skype.com

It seems that others have reported not being able to redeem their voucher, so perhaps they will be sympathetic to your problem. Good luck and let me know if you need any other help.

Posted on Feb 04, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

5 Answers

Skype support phone number


Skype Customer Service Phone Number +1 855 300 0817,Skype Customer Service Phone
Number +1 855 300 0817,Skype Customer Service Phone Number +1 855 300 0817,Skype customer Service Phone Number +1 855 300 0817,
Skype Customer Service Phone Number +1 855 300 0817,
Skype Customer Service Phone Number +1 855 300 0817,Skype Customer Service Phone
Number +1 855 300 0817
http://contactskypecustomerservice.blogspot.in/

Jun 14, 2014 | Instant Messaging

1 Answer

On Skype How to Remove Contacts


The following was taken from: https://support.skype.com/en/faq/FA421/how-do-i-organize-my-contacts-in-skype-for-windows-desktop#Remove

Removing a contact

When you remove someone from your contact list, you'll always appear offline to each other but you'll still be able to contact each other. To stop someone from contacting you, you'll need to block them.
To remove a contact from your contact list:
  1. Sign in to Skype.
  2. In your contact list, find the contact you want to remove. Right-click the contact name and select Remove from Contacts. Then confirm by clicking Remove.
  3. The contact is removed from your contact list but will still appear in the Recent tab with a question mark. Click the contact name to see the options in the main window: Add to Contacts, Ignore or Block.
fa421-e.png

May 29, 2013 | Skype IM

2 Answers

I have a skype account but when itry to use it for calls within Canada I am told I do not have enough credit in my account to make the call. thought skype was free?


Skype is free to call and chat with other Skype users through Skype. You need to buy Skype credits in order to call landlines or mobile phones from Skype.

Sep 28, 2011 | Skype IM

1 Answer

Can't add any contacts -- small boxes with red x's (like when Adobe reader won't open) appear in all fields. I'm up to date on Adobe, so can't figure out how to add names -- let alone try calling!


There are 4 ways to import contacts into skype, which are all more or less a royal pain.

(1) Skype's built-in "import contacts" utility (Tools-->Import Contacts...). You will go through a wizard that checks Outlook, Hotmail, and Yahoo (NOT gmail) address books.

Please not that there is a HUGE catch to this utility. After checking to see if any of your contacts are already using skype (under the exact same name), it lists all your contacts and the following lunatic request:

"Share Skype with your friends! Would you like to invite the rest of your friends to start using Skype? Select the friends you would like to invite and click "Finish" to complete invitation."

In other words, you have to spam everyone you know in order to transfer their details into skype. After such a stunt, you will be lucky if they haven't put you on their block lists. Forget about business contacts. Calling an "invitation" feature "Import Contacts" is extremely misleading to say the least. I almost did not continue with skype after realizing this tactic.

(2) The second option is the "Restore Contacts" utility (Skype--Tools-->Advanced-->Restore Contacts from file...). It opens a little file browser where you can locate a VCF file on your computer, which you have previously exported from another address book.

You will have to alter the VCF file before using "Restore Contacts." I was tipped off to this by jhscann's helpful post:
http://forum.skype.c...showtopic=67400

Open Notepad, and open the exported VCF file. You will see a long file of text with paragraphs beginning "BEGIN VCARD" and ending "END VCARD." Inside, you will see the names, phone numbers, etc.

Yahoo address book, for instance, uses slightly different tags than Skype. In order to replace the tags, you can open a Skype VCF file (first, add a couple of contacts to Skype, then go to Tools-->Advanced-->Back up contacts to File, then open the VCF file in Notepad. You can compare the two formats.

In my case, I ended up pasting the Yahoo VCF text into Excel, inserted a column with a series of numbers 1, 2, 3 until the end (several thousand rows), then sorted alphabetically, so I could delete everything except the name and phone number. I replaced "Version 2" with "Version 3.0," and the Yahoo Name and number tags with the Skype ones. I substituted the REV tags. I'm not sure how much I needed to change, but I did find that Skype would not accept phone numbers unless they were written in the form (###)#######, without spaces or hyphens. This last alteration I did by hand, having decided that I would not dignify this whole mind-game with an macro or basic program, as suggested in this post: http://forum.skype.c...showtopic=73452. Finally I re-sorted by the number column and cut-and-pasted the text column back into Notepad, saved as my.name.vcf, went to Skype Tools-->Advanced-->restore from File, and voila, all my contacts popped up.

(3) I was surprised to find a utility offered on Skype's own website which does the whole conversion for you: https://extras.skype.com/1451/view. This purports to bypass the "invitations" and import a list of contacts, which you have exported from other address books including Gmail. It says, "free trial" and imports 10 contacts, after which you are informed that you must pay money. This fact, and the price of the full version, is not stated on the download page, even under "details." Needless to say, most people who use Skype have no intention of paying money for such a simple feature which every other VOIP service includes by default. Whatever the utility costs, it would probably have been worth less than the time I spent, had I not already spent an hour wandering around the internet in bewilderment. By this point, out of principle, I was not going to fork over a cent.

Another "free" utility, Yahoo Address Book to Skype Importer, by "getinfo.us," can be found on "freeware" websites, and it too requires that you pay, after 5 imports.

(4) A fourth option, perhaps the best, is to simply Add Contacts in the Skype Contacts tab, one by one. If you have hundreds of contacts, this would be an exercise in masochism.

No matter what method you use, you will have built up a huge grudge against the Skype corporation.

Ultimately, you might come to this forum to share your trials and tribulations, attracted by the apparent simplicity and transparency of the Community--only to find more hidden red tape. You must post 5 replies to different posts (in my case, "meaningless post #1...etc) in order to open a new topic.

Chris Thrash
B52computers
please vote

Jan 10, 2011 | Skype IM

2 Answers

I downloaded a recent skype and in have forgotten my previous password and username. How can I want to make a new one?


register again, or click on the forget my password link,and it wil email you the information to your primary email adress you gave when you registered

Dec 23, 2009 | Skype IM

1 Answer

Is there a problem with skype?


The problem resolved itself inexplicity.

Oct 26, 2009 | Skype IM

3 Answers

Can't see IM Messages on Skype


i cannot read my instant messages that i received. my skype pop up when i received an IM but when i opened the conversation i cannot read what my sender sent me.

Feb 04, 2009 | Skype IM

1 Answer

Skype


update your skype to the latest version, direct x (Windows update) andvideo card drivers from your manufacturer (go to manufactureres site;they'll lead you through it)

start with your webcam off, Go toTools, options, video settings. Click on Enable Skype video and Startmy video when Skype turns on. Then select "default video device".

scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a highquality video webcam andsoftware, a dual-core processor computer and afast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/

Oct 15, 2008 | Skype IM

1 Answer

Skype


scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a high quality video webcam andsoftware, a dual-core processor computer and a fast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/


Sep 24, 2008 | Skype IM

1 Answer

Others cannot see me... Sometimes


scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a highquality video webcam andsoftware, a dual-core processor computer and afast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/

Sep 19, 2008 | Skype IM

Not finding what you are looking for?
Skype IM Logo

Related Topics:

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top SKYPE Instant Messaging Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Lesley Cameron
Lesley Cameron

Level 3 Expert

353 Answers

Are you a SKYPE Instant Messaging Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...