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My vouchers are out of date & my phone does not appear to be well

I recently ordered a skype xtender dual dect phone, which was delievered today... i am very disappoint with my product as the sound quality is qite bad. I can hear the person that was speaking to me, however they could not hear my well at all, and it was a delayed response. After i used up my first free call that skype gave me, i tried to enter the voucher codes in. To my surprise they did not work, and have been void for over the last year. Is there a contact line which i will be able to phone to sort out my skype phone and vouchers as i am very disappointed with both the service quality that skype uses and my vouchers are a year out of date.

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They do have a number listed in Luxembourg: +352 2627 0384. However, apparently you mostly get unreturned voicemail.

You may try their email: billing@skype.com

It seems that others have reported not being able to redeem their voucher, so perhaps they will be sympathetic to your problem. Good luck and let me know if you need any other help.

Posted on Feb 04, 2009

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