Still won't burn

Try this.

Step 1: Start Registry Editor

Click Start, click Run, type regedit, and then click OK. Registry Editor starts.

Step 2: Delete the UpperFilters and LowerFilters registry entries.

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.

2.Expand SYSTEM, and then expand CurrentControlSet.

3.Expand Control, and then expand Class.

4.Under Class, click
{4D36E965-E325-11CE-BFC1-08002BE10318}.

5.In the right pane (topic area), right click and delete UpperFilters and LowerFilters.

This clears the filters some CD writing software adds to your machine that could cause your CD drive to malfunction.

Hi There

I understand your problem, You said that your daughter using NERO and you tried installing NERO but it didn't worked. Did u checked what kind of burner is she using.Also you can try enabling the IMAPI CD BURNING services in SERVICES.MSC by going into start-run.Also make sure the ROXIO needs to be completely uninstalled inyour machine... All the best

What is the style of your burner? Is it by usb or just connect directly to the PC. I was a dell employee. This system has a problem that the mother board could not load many devices if its USB ports are fully occupied. Please have a check. If it is a internal one. Please check the cables inside of the PC chassis. If you need any help, please let me know.

Jimmie

Ensure that you have XP Service pack 2 ( If PC has Windows XP on it )

Most of the times this problem will be related to the burner rather than the software. Arrange to get it repaired from a good service engineer or replace it if possible.

Thanks,
Rajesh