The paper jam inside the printer, then my daughter open the back cover and remove the paper out without turn the printer off. After that we cannot close the cover back to place. It seems that something is against/lock make the cover struck.
A Samsung tecahnician justed fixed it for me. The feeder (at the back cover) just in wrong position, turn it to the opposite way and he recommended that next time if the paper jam no need to open the back cover just turn the printer off and then turn it on, the paper will feed out. But it case you have done as he recommend and it still jam, open it would be possible. (the Feeder I'm not sure what it's call, it were 3 piece of black plastic)
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i can't close the back of the samsung printer seen the the rubber rollers are caught on the plastic cover when closing the lid ...
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