Question about NorStar M7324 Telephone

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Change name on a Nortel M7324

I am Trying to change the name on the phone that appears when it makes an internal call. Ihave a Nortel M7324 phone.

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  • karjer123 Feb 05, 2009

    Changed the name on the extension - but when calling internally - new name does not show up on caller id

  • mpedrosa Feb 27, 2009

    I changed the Name on a Mailbox using the Admin Log information but when calling internally the new name does not show up on caller id just the extension name =((
    Please help!!!!

  • lbrinkley511 Mar 03, 2009

    I have the same problem. I have changed the "voice name" in the company directory, but can't figure out how to change the display name that appears.

  • antimyslitel Apr 13, 2009

    Sorry for my Stuped question and my bad English!
    BUT, I have the NORSTAR station, and when I entering in the config Feature ** CONFIG (266344) and writing the Admin password the station is not answering to me!!! 
    I know many age ago(sorry for my bad English), the one men is changing the password on CONFIG, and now when I entering in, the station is not answering to admin password!!!
    May be the antother people know how i make rechanging the CONFIG password?

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1. Press the Rls button then ** FEATURE 266344 (CONFIG)
2. Password is 23646 (ADMIN) The display reads Terminals & Sets
3. Press SHOW ans enter the Extension for which you want to enter a name.
4. Press SHOW, again
5. Press the NEXT key until the display reads NAMES at the top left corner.
6. The bottom right corner reads CHANGE, press the far right soft key.
7. To move from one letter to the next use the far right and far left soft keys or the # key.
8. When you are finished Press next.
9. Press the HEADING key to get back to TERMINALS & SETS and start again!

Navigation Keys: Line 1 = HEADING Speed Dial = SHOW
Line 2 = BACK Last No. = NEXT

This can only be done from the main handset and only one at a time. The Soft Keys are the three small buttons right bellow the screen.

Posted on Jun 16, 2009

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Ok len1845... dependin on your system programming is: To change the name on the phones of a Norstar Meridian:
1. Place the programming overlay on any M7208, M7310 or M7324
2. Press FEATURE * * A D M I N (23646), the display reads Password: ________
3. Enter the Admin password, the default is A D M I N (23646),
the display reads 1. Sys speed dial

4. Press NEXT until the display reads 2. Names
5. Press SHOW, the display reads Set Names
6. Press CHANGE, the display reads Show Set: now dial the extension you wish to change
7. Press CHANGE
8. Enter the name you wish to read on that set
9. Press the next key to exit and save changes
10. Press RLS to exit

Posted on Mar 20, 2009

  • ynotphone
    ynotphone Mar 21, 2009

    Ok~ lbrinkley511 : your issue is on the voicemail, enter the mailbox type in the password, when you are in press 8 and listen to the prompts, it will say - to change your name press 3 I think...



    Ok~ mpedrosa : your issue is the same as len1845 see the solution above... remember not all programming software is the same level, so therefore my information is not exactly true, but close to help fix the issue.



    Ok~ karjer123 : maybe when you made the changes to the name, you never hit the next after making the name change, hence the name never got saved, it's either that or you changed the voicemail name and not the Nortel System extension name.



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I found using FEATURE **266344 (password 23646) to work.

Posted on Apr 01, 2009

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Sounds like its trying to use the default greeting using you name from the company directory. I would verify that the mailbox greeting is in place (f981>admin>greet>rec>prime>).

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