Question about SmartDisk PhotoBank PB40 40 GB USB 2.0 Hard Drive

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Operation of SmartDisk PB40

Unit will not copy photo's from CF card . Is there a remedy or time for a new unit.

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  • Anonymous Apr 08, 2009

    I have the same problem

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Posted on Mar 13, 2009

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I have a smartdisk PB40 digi photobank, I have just upgraded my camera which I am using with SDHC cards (can't find anyhwhere that has SD cards with a large memory 2gb the biggest) but my photobank...


sd cards up to 16G here http://astore.amazon.co.uk/clivgraycomp-21/search?node=5&keywords=sd+card&x=0&y=0&preview=.

pb40 does not read sdhc cards.
more hdsc cards here (to 16G) http://astore.amazon.co.uk/clivgraycomp-21/search?node=5&keywords=sdhc+card&x=0&y=0&preview=

May 22, 2011 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

1 Answer

Have 40 gig photobank smartdisk, trying to download memory sticks,loaded with photos. but as i attempt on my macbook.......a download site called 'bounceback' pops up. can you tell me what i should do ?


For "bounceback", see: http://www.cmsproducts.com/products/backup_software/bounceback/bounceback_mac.html

BounceBack is software to simplify the process of making backup copies of your files.

Click "Cancel", and then use whatever software & methods of your choice, e.g., "drag-and-drop", to copy your files from your internal disk-drive to the external storage.

Oct 28, 2010 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

1 Answer

A friend formated my Photobank PB40 and now It will not recieve the photos when I try to download them, what can I do


You cannot reformat using Windows or your card reader will not longer work. You need to use the Fat32 formatting tool. It's still available on the Verbatim website (They bought SmartDisk)
http://www.verbatim.com/support/support.cfm?open=Downloads
Select-Hardware Storage-Portable Drives. You should see a heading on the right for Downloads. Select the Verbatim Fat32 download tool. Download the tool. Connect your PhotoBank to your computer with the mini-USB cable and then run the Fat32 tool you just downloaded. Follow the prompts to reformat the PhotoBank. Your card reader and hard drive will be good as new.

Jun 25, 2010 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

1 Answer

After deleting pictures I never get 40GB of memory space back


I found the same thing. Had to go to "my computer" , load up the photobank icon.

Click on the cards folder and then delete each folder.

THEN ,after clearing off the photobank, go to the desktop and empty the recycle bin. You will get the 40gigs back.

Feb 09, 2010 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

2 Answers

SmartDisk turns on, has a blue light but shows no icons. I was in the process of copying from my camera. I turned on the SmartDisk, it showed a file icon and the HDD icon. I pressed copy and it...


I had the same problem but it felt like the drive was working. I took a chance, inserterd a 4GB CF card, and pressed the copy button. I hoped it would shut off after the copy was made due to the 30 second inactiviy timeout. After about 10 minutes, the blue backlight to turned off and it powered down. I plugged the Photobank into a laptop via USB cable and checked the original CF card files against the Photobank files. Success! All files were copied!

Jun 17, 2009 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

1 Answer

SmartDisk PhotoBank 40 Turns on but shows no icons does not


same problem - did u get a solution or did u just trash the thing? thanks. anthony maw, vancouver, canada, anthony_at_maw_dot_bc_dot_ca

Jun 17, 2009 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

1 Answer

Smartdisk photobank


Negitive... I had the same problem.  I had to borrow my friends PC to Format!  But guess what!  1 Year Later and with SmartDisk out of business I was able to go back and copy the software!  Sweet! Feel free to use it from my site: http://yardenreport.blogspot.com/

Aug 26, 2008 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

3 Answers

SmartDisk Digital Photo Bank Model#PB40


No, the problem isn't solved. I paid the $19.95 for your "premium assistance" which consisted of telling me about the SmartDisk warranty and advising me to contact the company. As my "problem" points out, "been there, done that." No response from the company. Your technician just went to the company's web site and read it to me. I had already done that, too. If your "technician" could have advised me about how to fix the device, or even how to get the company to respond, he would have been worth the $19.95. He couldn't and didn't. Needless to say, I'm still p1ssed off and $19.95 poorer.

Apr 21, 2008 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

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