Question about Canon imagePROGRAF W6200 InkJet Printer

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Print head problem( no ink getting to head)

I have a print head error message and the printer says please turn off power . i have added new head with no result also booted up with no head in and still no change . i have noticed when it starts up the ink in the pipes do are not full and look as if they are not being pumped ,ive checked the motor and this still works any ideas cheers in advance

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Re: print head problem( no ink getting to head)

To get rid of the error message.Turn the printer Off.Hold down the paper source button & the online button at the same time & hit the power button once.Continue to hold down the paper source and online buttons until you see the printer name " Canon W6200" on the printers LCD display and then release the two buttons.The printer will intialize & enter service mode. At this time I unplugged the printer for five seconds & then plug it back in. I then opened the front cover & removed the old Print head & closed all head latches and the front cover. Hit the power button to turn your printer on & the printhead carriage will move to the right & install print head will be shown on the LCD screen.Open the front cover and install the new printhead,close all latches & the front cover. The printhead carriage should move to the right & begin to prime the lines and the new head with ink.This may take several minutes.You printer should work after the priming is done!

Posted on May 06, 2008

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Re: print head problem( no ink getting to head)

Did you ever find a solution to this seems like the EXACT same problem I have with this same printer......PLEASE HELPPPPPP!!!!!!!

Posted on Nov 03, 2007

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I have changed out my black ink cartridge and now it says Attention: Print head loose, missing or not installed correctly.

Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

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Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....

The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

Apr 18, 2011 | Brother DCP-350C InkJet Printer

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Printer don't print documents. Status "PHD Life

Dear Diogo,

This error message occurs when the print head life is over. Every print head is designed with a specific life time (it is purely a mechanical device). Once the life time is over you will get this error message.

I recommend you to calibrate the print head, if you have that option in the software or front panel display(if any). Also, you can try using a new set of cartridges (if you printer is ink jet)

Thanks and regards,
Dr Tony.

Apr 14, 2011 | Printers & Copiers

1 Answer

I am getting a "wrong print head" error message.

Turn the printer off.
Disconnect the power-cord from the wall-outlet.
Reconnect the power.
Turn the printer on.
If you still get the same message, it's time to responsibly recycle the printer,
and buy a replacement -- maybe you can buy a new PIXMA that takes the same ink-cartridges???

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Ink repair hp c6180

Step one: Reset the printer
CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top coverc00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridgec00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridgec00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contactsc00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridgeIf the error message still displays, replace the indicated cartridge with a new cartridge

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1 Answer

CoaI have just added new ink and the colors do not print correctly and there is no black ink printing. What is the problem with my printer

Black printer ink in Kodak Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

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1 Answer

HP Photosmart C5380 All-in-One. Ink system Failure. Oxc19a0023 My computer has Windows XP and IS is Internet Explorer.

The first step is to try resetting the printer. Turn the unit off, unplug the power cord and wait 30 seconds before reconnecting the power. Turn on the printer. If you still have the error message, you may need to clean the print head. has the details.
Remove all of the cartridges, lift the handle on the carriage until it stops. Lift the print head straight up. Once the print head is out, you need several lint-free cloths and distilled or bottled water. With a damp cloth, wipe the electrical contacts from bottom to top (do not go past the edge). Then wipe the edge between the ink nozzles and the electrical contacts - wipe away from the nozzles. Wipe the ramps on either side. Dry all three areas.

With a new damp cloth, wipe the contacts inside the printer from top to bottom until no ink remains on the contacts. Dry this area.

Reinstall the print head and lower the latch carefully. Reinstall the ink cartridges making sure that they snap into place.

Check if the error message repeats. If it does, try resetting the printer (power cord unplugging cycle). If you still get the error, the print head may need to be replaced. If a new print head is in and the error occurs, talk to HP support if the printer is under warranty. You'll have to decide if these last two steps are worthwhile if the printer is out of warranty.

I hope this helps.

Cindy Wells

Apr 24, 2010 | Printers & Copiers

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Will not print. color ink cartridge light keeps

..."Open the ink supply andgently move the ink cartridges to the left. Then reach in to the rightside and you'll find a small (1/2 x 1 inch) sponge. Push it down andoff/on the machine. try it now. or ...go to where I found out more than I should know about Canon's and where I got my quote... good luck.

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No power but ink & error/paper button blinking red

maybe need to replace a new cartridge or chick you ink if not empty
and din check inside your printer possible have a paper jump inside,,
or try to remove completely the printer driver using the (ad and remover program) how to this go to the start menu din control panel you can see the ad and remove program,, and click uninstall your printer driver and din restart your pc to take effect and din install gain,,

thank you i hope i can help you.. have a good day!!!!!!!!!

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HP L7580 Printer Head Problem??

I had the same problem plus had problems with message indicating "alignment failed" and to monitor the blakc/yellow print head.  The print quality was very bad in black.  It seemed to print about 1.5 lines and then skip a line. When I replaced black and yellow it seemed to get better print quality was just as bad.  Finally called HP support. These are the steps they told me to do.


1. disconnect power

2. remove all ink cartridges

3. remove and clean contacts of both print heads

4. perform simultaneously the following press 6 and # on the keypad while at the same time plug in the power.

5.  --- the printer came on (black squares on the screen) and then shut off.

6. --- was told to power up the printer

7. Printer began checking device(took a long time)

8. Printer began aligning printer (took a long time)

9. Finally finished = Message on screen "Alignment Failed"

10. Still not printing and hours later.

11. They will be replacing printer

12. Then they hit you with that you should buy a set of inkjet cartidges from them at $109.96 -  warranty 2yr, works better, etc.

13. Sent to somebody else to arrange shipping new printer.

14. Free shipping 5-7 days - big deal -  placed my work (home office) on hold.

16.  Service help - listen when it follows the script, otherwise like talking to a door  (In India).

17. Finally get transfered to somebody else and he informs me that he is not authorize to give me a new printer, need to talk to somebody else who is not there.  Advises to call during business hours.  He said that he could request that I be called back but that it could take a 1.5 days to get back to me.

18. I am going to call tomorrow morning during business hours - wish me luck.


I don't know what is awaiting but IN The Future I will not talk to anybody from INDIA - they do not have authority and do not listen (but maybe they don't listen because they can't do anything about it).


Good Luck!!



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