Question about Kensington BLUETOOTH USB ADAPTER USB ADAPTER CONNECTS 1-7 BT DEVICES (0085896330851)

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Kensington 72275 Ci70 Wireless optical mouse receiver not working

I recently bought a 72275 Ci70 wireless optical mouse from buy.com. Just after a month, the USB port of the receiver has come loose and now the mouse is not working. I bought it online and it is too late for obtaining a replacement for the mouse; additionally I discarded the original packing material which is required for the return. Would I be able to just buy the receiver part of this mouse? The color of my mouse is red and I would have to buy a red receiver to match it.

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The online company agreed to replace it.

Posted on Jan 29, 2009

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Usb receiver broke on my kensington pilotboard desktop set, any ideas


You can contact Kensington's customer service and see whether they will ship you a replacement. As an alternative, you could buy another Kensington Wireless Pilot Board mouse and use its receiver. As a third alternative, you could buy another Kensington wireless mouse or keyboard and see whether the receiver for that will pick up the Pilot Board keyboard. Finally, you could buy another wireless mouse or keyboard (not Bluetooth) and see whether its receiver will pick up the Pilot Board.

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you are not looking for a Flash Drive. you are looking for the radio receiver dongle. You will have to contact Kensington to purchase one but they may not be able to, you will be better off replacing the unit.

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My Kensington wireless keyboard (Ci70) just stopped working. I have no idea why. The mouse works just fine. XP Pro SP 3. Have rebooted. Unplugged the USB interface device. Plugged back in. Rebooted....


Replace batteries in keyboard and re-sync the devices

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop trnsp.gif Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? trnsp.gif Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.

To synchronize your wireless device with its receiver:
  1. Move the device within three (3) feet of the receiver.
  2. Press the button on the receiver.
    If the receiver has an LED, the light blinks.
  3. Within ten (10) seconds, press the button on the underside of your wireless device.
    If the receiver has an LED, the light glows solidly when synchronization is successful.
Early production units of some wireless devices may require repeating the above instructions two or three times.

Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:
  • Holding the wireless device very close, within three (3) inches of the receiver.
  • Entirely ignoring the receiver's light.
  • Simultaneously holding the buttons on both the receiver and the device for from ten (10) to twenty (20) seconds.

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I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

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1 Answer

Kensington wireless mouse doesn't work on Mac laptop.


Kensington wireless mouse is compatible with this system:

PC-Windows® 98, Me, 2000, or XP with USB port
USB Macintosh® with OS 10.1.5 or later
USB Macintosh® with OS 8 and 9 device will only function as a 1-button mouse

If you buy this item you have a disk utility on it and provide the software to run on the system. If not you can download it at this site: http://us.kensington.com/html/4398.html

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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

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Mouse not responding


Are the batteries good?

Try
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If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

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Re: kensignton wireless mouse, connected but not working


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