Question about Avocent AutoView® 2015 (AV2015-001) KVM Switch

Open Question

No video display using Avocent 2015 KVM switch

After relocating (2) KVM switches with PS2 and USB Avriq adapters originally controlling 25 servers, I get keyboard and mouse operation, but get no video display on any server I attach to.
I have decommissioned the AVRIQ adapters, cleared all ports, tried different monitors, eliminated all cable extenders, but still get no video display.
There appears to be no issues in Avocent knowledgebase, and their support does not respond to my email request.

Posted by on

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad
LythKross
  • 150 Answers

SOURCE: How do I reset the password on my Avocent

I believe there is a reset button somewhere on that unit that you can press to just do a quick reset of it. If you hold that button down, you should be able to reset the settings on it, including your password. Hope this helps.


I hope this helps you.

Posted on Oct 14, 2009

Ad
Zphinx
  • 60 Answers

SOURCE: Avocent DSR4030 KVM over IP

Make sure you use the correct IQ modules for that Model of Switch.


If the the IQ module is a PS2 module you migth want to reboot the server.

Posted on May 11, 2011

Zphinx
  • 60 Answers

SOURCE: I have avocent switchview 1000

What resolution are you using? And if you place the Avocent KVM cable to a different port, do you get a signal? If you use a Known good cable do you get a KVM session with good video?

Posted on May 11, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

AVRIQ-USB locks up


Locking up is most likely due to your target, Make sure if you are running Win 2008, and up or Win-7 and up to disable USB Selective Suspend mode.
Disconnect your session and reconnect.

Apr 16, 2014 | Avocent Usbiac-7 Avriq-usb Integrated...

1 Answer

Avocent KVM switch keeps turning off and on, blinking, then turning itself off again. Is it in a display mode??? When it comes up, it will display the video output from the computer. KVM...


the switch should beep if you switch between channels or Ports.

It seems that you might want to download the manual and try to reset the unit. If this doesn't work call their support. Avocent has free support as far as I know.

Jun 03, 2011 | Avocent SwitchView 10040-SC 4-port KVM...

1 Answer

Hi, i have a Avocent SwitchView, Tried connecting to a user Monitor, KYB and Mouse then connected two monitor cables in A and B. Nothing seemd to be displayed. By the way i didn;t connect the power.


Hi Steven,

the power is or will be needed. Your unit is a single monitor... are you trying to make it a dual screen setup?

What is the target OS... ? How are you connecting *(USB or PS2) to the PC?

-If you use PS2 you might have to reboot your PC
Is the PC DVI or VGA?


I hope that helps getting you up and running

May 23, 2011 | Avocent SwitchView 10040-SC 4-port KVM...

1 Answer

I have avocent switchview 1000 8 port. it has been working ok for over a year. On monday I found that 4 computers are not displaying 2 windows 2003 server, 1 windows 2008 and 1 xp. I have tried switching...


What resolution are you using? And if you place the Avocent KVM cable to a different port, do you get a signal? If you use a Known good cable do you get a KVM session with good video?

Feb 24, 2011 | Avocent SwitchView® 1000 8-port KVM...

1 Answer

Our controlled equipment works with an AMIQ-USB on an AMX 5010 w/ AMX 5130 system, but when using an AVRIQ-USB on an AutoView 3016 the mouse only moves up and down, not left and right. Holding down one of...


You are using the wrong IQ module, the AV is used for AutoView were the AMIQ is used for AMX systems.

Always check the first 2 letters of the IQ module, that will indicate for which appliance that module is or intended to.

ex. DSAVRIQ will work on DSRs, AutoViews, and the newer Mergepoint Unity

The DSRIQ works with DSRs and Mergepoint Unity

HMIQSHDI work only for HMX systems and in this case only on HMX1070

Thanks

Dec 01, 2010 | Avocent (AMIQDM-USB) KVM Switch

1 Answer

KVM Switch 4110 8 port


so is the KVM (control side, PS2 mouse / kbd>??)
or are all PS2 ports wired to adaptors,? i cant guess this nor what was used before, no history stated.
what was there before, this act?
and what now?
Ill assume worse cases (tossed a coin)
18 (16+2) adapters now. all devices are USB but KVM
ok.?


what mode fails, both the KVM pushbotton switch and or the hot key commands on the kbd?
Oops no manual button as seen on modern KVM.

KVMs are very complex. the hard part is the vast number of different PC.
USB , PS2, VGA, DVI and HDMI.. yah,..
OK 16 +2=18 x ps2, and 9 VGA ports. it is.
NO KVM does it all, ,, old KVM' do NOT work , on new computers, all folks know this , if they tried. or took readings to learn why it fails.
I bet power to the KVM is dead., no LED./
no manual button ,oops.
pin 4 PS2 reads 5vdc and connected up, same?
we use breakout boxes (DIY) to test ports connected.'

that Compaq is very old and no support now, no books.
why not ask at real HP, maybe some old guy there can dig it lost books>
40 KVM? that what you said, really? (or 40/8=5 kvm)?
my guess is the adaptor does not work or power issues
KVM >>PS2>>>ADapt>>> USB.(server) (usb 1,2,or 3 at server?)
The KVM in most cases, here, steals power from PS2 ports but not this KVM , its better.
i'd bet that adaptor cant do that.
(is the caps lock key working on the KBD and laser LED glowing on said mouse?

ask here, real HP.
lets see tests:
1: pin 4 ps2 5vdc?
2: mouse glows?
3: keyboard led , caps lock toggles? (glows)
4: lost the hot key commands (y/n)

one other problem is the BIOS in the server may not like your adaptor at all. When BIOS scans the keyboard. it expects a ID response if missing or grabled, it drops that device port.


https://h30434.www3.hp.com/


btw, one way to cure this, is run headless server software
end KVM for ever.

i run a LAMP server, that comes in the box, no kvm no any thing on ports. it has a web page to go to and do service that way.
port IP+:12321
modern ways work best.
in a server farm, a keyboard/mouse/monitor on rolling cart
for the super sick servers is best...

the other problem is USB only PC or server
does not scan PS2 ports, it has none
so if the adaption fails, at boot time, all is lost.
(BIOS reports connected devices to the OS)(unstated by you)so if the report fails, problems happen
for sure after the boot.

this device is s business device, now ("Enterprise)
the posts on it are like 10 years ago. all links to books now dead.
infact the compaq server that had them is turned off. (grin)
here is my search there. Why not ask them?




https://www.hpe.com/us/en/search-results.html?client=&qt=kvm+4110&search=%EF%98%90&cc=us&charset=utf-8&hpa=http%3A%2F%2Fwww8.hp.com%2Fus%2Fen%2Fhpe%2Fcontact%2Fcontact.html&hpn=Home&hpr=http%3A%2F%2Fh41131.www4.hp.com%2Fus%2Fen&hps=Home&lang=en&qp=url%3Ah41131.www4.hp.com%2Fus%2Fen+url%3ANEW+URL+GOES+HERE

Aug 26, 2017 | Compaq 242695-001 8-port KVM Switch

2 Answers

USB mouse not recognized


I have similar problem. 2 inland KVM's (both have PS2 inputs, one has USB outputs) do not light or recognize my usb mouse with a PS2 adapter. They do recognize a PS2 ball mouse on the KVM's however. One of the computers (Sony vaio 1.5 GHz) does recognize a usb mouse with adapter on 2 other KVM's (Old Belkin and a Trendnet) (the second computer I have not tried in those configurations). Next I will try an optical mouse with a PS2 fitting. That did work with a fifth KVM at an auto business last week.

Feb 18, 2008 | Dell (582RR) 16-port KVM Switch

Not finding what you are looking for?
Avocent AutoView® 2015 (AV2015-001) KVM Switch Logo

Related Topics:

727 people viewed this question

Ask a Question

Usually answered in minutes!

Top Avocent Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

yadayada
yadayada

Level 3 Expert

78267 Answers

gary433

Level 2 Expert

237 Answers

Are you an Avocent Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...