Question about Creative Labs ZEN Vision:M Digital Media Player

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It won't charge!!

I just recently put a new hard drive in my pc, and reinstalled the creative zen software. the problem is now my player won't charge when i plug it into the usb. about a month ago my player wouldn't start at all, but a friend of mine downloaded some sorts of upgrades online and saved it. do i need to buy a different charger?

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Re: it won't charge!!

More information is needed before we should talk about buying or installing anything new. Plug your device directly into a USB port on the back of your PC. If it already is try plugging it into the port on the front (yes there is a reason to my madness). Let it sit for awhile with your PC on and see if it charges now. Let us know what happens and we?ll pick up there.

Posted on Jul 24, 2007

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These problems sound to me like its time to format your hard drive. To format the hard drive, put your Zen into Recovery Mode. Put a paperclip in the reset hole and hold the on/off button in the "on" position. Then release the paperclip and continue to hold the on button until you see the screen change to Recovery Mode.

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· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location:
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you might want to verify that your new player has the latest firmware available, as this might address the unresponsive-button issue you're having. Firmware updates are surprisingly easy - you just download the firmware file from Creative's website, plug in your player, and double-click the downloaded file. It's that easy.

All else failes download the recovery tool from creatives website.

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Unfortunately, your hard drive is damaged. You should buy another player, since microdrives are so expensive.

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