We are a small church that received a used Savin 2522. About 6 months ago lines started to appear on the copies we made and it has only gotten worse. Someone in the church suggested changing the drum. Any help would be wonderful! Thanks
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few fine lines is due dirty optics mirrors and lamp, and it may also came from dirty charge rollers due to dirty/worn out charge roller cleaner, worn out cleaning blade and seal blade. to check this, clean/wipe off toner or dirt from charge roller with cloth wet from alcohol or water. then run some test copy.
Yes - surprisingly - we had the same problem, the gray stripe along the side of the page only showed up when the original was fed through the document feeder on top. Cleaned the small area of glass under the feeder repeatedly with no change to the resulting stripe, but then while cleaning the upper roller, above the area of glass where the scan lamp illuminates during the copying from the ADF, we found a small piece of paper adhering to the top roller in the paper path, cleaned it off, and no more band. We didn't see the bit of paper on the upper roller until we rolled it while cleaning. Still can't figure how that made a stripe....but hope this helps you.
Key counters are used when a copy machine is set up for public use where copies are charged on a per copy basis. Key counters look like small boxes that plug into the side of the machine and they have a counter on them that looks like a cars odometer. A user plugs in the key counter, makes copies and then takes the counter to a register to pay for the copies they made. Sounds like that is what you have going on.
Look at the area where the paper just exits from the machine. You should see a small black plastic arm. Make sure it has not become stuck in the up position or knocked out of place. This arm is what tells the machine that the area is full of paper. Also your machine is the same as Ricoh 1022, Savin 2522 in case you need to do more research.