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Tv stuck on ''sale'' screen

Tv does not change channels. product info continually scrolls across screen. do not have remote.

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Normaly you WILL have to obtain the remote to get the tv out of sales mode.

A few tricks that you can try.
1. Hold down the menu button as you power on the tv.
2. Hold down the channel up and down (at the same time) as you power on the tv.
3. Hold down the volume up and down (at the same time) as you power on the tv.

Sometimes you have to hold the buttons down for up to 10 seconds after the television is powered on.

Lastly you can try unplugging the television for an extended period of time and see if the television will reset itself.

If you have no luck with these tricks then you are going to have to post some information reguarding the manufacture, model # of the set so someone can look up the information for you.

Posted on Jan 28, 2009

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I cannot change the channel on Westinghouse TV. Model SK-19H2105 - Tried to do the fix mentioned for channel scan - cannot find the channel scan.


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Our remote seems to be stuck. It will scroll through channels coninuously. We removed the batteries, then it proceeded to increase the volume until we had to turn our tv set off. Our second remote is...


Hi there, this is Cheri Torres with DISH Network customerservice. I came across your post recently and wanted to see if I couldhelp you get this issue resolved. If your remote is controlling the receiver byitself, continuously scrolling through the channels and volume on its own,sounds like you have an issue with interference. The interference couldpossibly be by another person in your area having the same remote address asyou or you might just need to change your remote address to eliminate any otherinterference you might be experiencing. I would like to give you instructionson changing the remote address on your TV to stop this issue from happening. Ihope you find these steps useful in fixing your issue. If you have any furtherquestions or concerns feel free to post back here or email me atCheri.Torres@Dishnetwork.com. :)

  1. Go to System Info screen. In order to get into system info you will have to press the system info button on the front of the DISH receiver box. If your receiver does not have this button you can also press the power button once and then the up arrow button once on the front of the DISH receiver. The last option you can try if all else fails, would be to open the smart card door on the front left side of the receiver and pull out the smart card.
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Let me know whether you are changing the channels with the remote or the buttons on the tv and I can try to give you a couple more suggestions.
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