Question about Brother IntelliFAX 1270E Plain Paper Fax

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"check paper" error appearing

We cannot find any obvious cause for this.
Able to send a fax, but not to receive.

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ON THIS MACHINE THERE IS PAPER FEED ROLLER THAT NEEDS TO BE REPLACED THE TOP HALF OF THE FEEDER MUCT COME OFFF TO DO THIS OR YOU MAY HAVE A SENSOR OUT OF WACK WHICH IS UNDER THE FEEDER. IF YOU ARE GOOD WITH HANDS YOU WILL FIND IT GOOD LUCK

Posted on Feb 03, 2009

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Posted on Jan 02, 2017

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I have an HP 8500A printer/scanner/fax. Everything works but the fax. I can receive but I can't fax out. I get error 348, 321 & 358.


Hello and Welcome to FixYa!

Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
  2. When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
  1. There was a communication error with the receiving fax machine due to poor telephone line conditions.

You can solve the Error 321 by the following:-
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

If during fax you receive the Error 358 then it is because of:-
  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.

You can solve the Error 358 by the following:-
  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

I hope this solution helps you and you have clear picture in your mind.

Let me know if you have any confusion in your mind


Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service

Concerned: Muhammad Uzair Team : FixYa

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1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
fax.
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

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1 Answer

When trying to send a fax from a Canon L16-L140 the error message: "Document ready, checking scan error, please press OK" appears. When pressing OK nothing happens. I can receive faxes fine though Please...


Hey! If the take out the cover that's covering the receiving paper,Look in there and u will see a black lever with a green sticker on it!Make sure its clipped into place by pushing it upwards un till you hear the click sound!Then press ok!!Enjoy! Good Luck!

Sep 27, 2010 | Canon L120 Fax Laser Printer

1 Answer

Error Code R.3.1


YOUR PROBLEM IS CAUSED BY STATIC ON THE PHONELINE NOT YOUR FAX. BOTH MACHINES TRY TO SLOW DOWN TO UNDERSTAND INTERNATIONALMESSAGE OF FAX COMMUNICATION THEY MUST UNDERSTAND 95% OF MESSAGE OR THEY WILL DISCONNECT YOU CAN TRY NEW PHONECORD 1.00 AT DOLLAR STORE ORCALL YOUR PHONE CO.

Apr 09, 2010 | Muratec F65 Plain Paper Thermal transfer...

1 Answer

Fax will send but not receive faxes. Says printer


Mite need to clearthe memory of the fax machine

Mar 21, 2010 | Sharp Office Equipment & Supplies

1 Answer

Fax reception fails


Hello Dear,

The error message 242 appears in HP Photomart C7180, when the remote machine (the fax machine at Fax Sender side), is having problem, and it is trying to receive fax instead of sending. So actually both these machines try to receive the fax at the same time.
On many fax machines it is possible to accediently initiate the fax reception when:
1. The paper is not loaded in the machine
2. Or The paper is not correctly loaded.

You may contact the fax sender to check the above things. There is absolutely no problem with machine at your end.

Thanks

Mar 10, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Brother Fax-1030 plain paper sending constant 'check paper' error


I got this error when I put the paper in without pulling forward the flap that hold the paper. It seems that the action of returning the flap to it's closed position sets the paper in the correct way.
I'd give that a try.

Mar 16, 2009 | Brother FAX-1030e Plain Paper Thermal...

1 Answer

Will not fax or copy - Given error light


The thermal roll is basically a roll of 'carbon' like paper that is used to transfer the image to your paper (terrible technolgy, and a massive waste of money for the end user....but that's another story)...it likely needs replacing -it's only good for 300-400 pages.

Feb 24, 2009 | HP 1020 Plain Paper Thermal transfer Fax

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Fax Canon JX200


is there any error messages coming out from your fax machine.see the error messages first.the paper should run smoothly during sending and receiving process

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make sure it says doc ready before pressing start!

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