Question about Sony DCR-HC38 Mini DV Digital Camcorder

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Windows Xp Sp2 does not detect my handycam

Even though I have installed all the drivers for my firewire 1394 card and it lists under the device manager and even though i have uninstalled and installed the sony drivers (included in the package) windows does not detect my handycam, what is even more surprising is that the LCD Panel of my handycam shows DV IN as sson as the firewire cable is attached. I have followed the advice of Sony India which asked me to connect the cable in the cam corder off position then turn it on with the ac adapter connected. still no luck. If anyone has run into a similar problem and has a solution/suggestion to this please let me know. My model is Sony HCR DC 38E.

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Re: Windows Xp Sp2 does not detect my handycam

Send the camera to a sony authorized ( only ) service center - the firewire chip may ? be damaged and can not be repaired in the field ; - - ebay may be next best option ( newer model ) ;

Posted on Jul 29, 2007

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I have a SONY HandyCam DCR-SX44. I want to transfer video/audio directly from the camcorder to Windows Movie Maker. I have a cable with USB connection on one end and 5 pin connection on the other, but...

I had similar problem with my Sony Digital8 (also called HI8 ) handycam. My vista system was not able to detect my Handycam with a very very cheap FIREWIRE PCI Card I bought in local market for only $4, yes four dollars. It came with 6pin to 4pin Firewire cable(Sony calls it i.Link). I was trying to connect with same cable 4pin at camera end and 6pin on PCI Card, with no luck. It was even showing DV-IN on camera LCD with this 6pin to 4pin cable. I tried everything an expert would do, but got only frustration. Even tried a lot on Internet for the solution but it seems no one knew.

Then I started from scratch, TO DECIDED TO READ MANUAL. While reading the PDF manual found on Sony Support site, trust me, I found those golden words "USE ONLY 4PIN TO 4PIN i.Link Cable for Firewire connection."

I ran back to market and bought 4PIN TO 4PIN Firewire Cable for $1.5

At first trial, trust me, it detected "SONY DV Camcorder" and installed drivers automatically. I confirmed by going into Device Manager and found same entry in Imaging Device section. Then what in every possible software existed on my system, DV Capture was available, which was found always disabled.

Now the funny part it, technically there is no difference in 6pin to 4pin Firewire cable as two pins are used for Voltage which is discarded at 4 pin end. But it seems SONY Handycam does not wants itself to connect it to 6pin socket at PCI card end.

So these are the final things to remember.
1) Use only 4pin to 4pin Firewire cable (any cheaper make. $1.5 will do)

2) Use any cheaper FIREWIRE PCI card with at least one 4pin firewire socket. When installed XP or Vista will install driver automatically just confirm that "IEEE 1394 bus host controller" entry is shown in Device manager or not.

3) No matter you use cheaper or costlier PCI card or cable the quality will always be same coz D8 Handycams directly transfer encoded Video Data in Digital format thru Firewire cable. Firewire cable does not transfer RF video input. I get default video with 720x576 with 25 Frames/s in PAL mode.

4) No additional codecs are required to install in pc like others suggested. Required codecs are always there in XP and VISTA with windows movie maker.

5) No additional software is required, as you can directly capture with Windows Movie Maker in high quality. My choice is Adobe Premier CS3. If you want to make directly MPG file you may use ULEAD VIDEOSTUDIO 8 or later.

6) Do not blame non.gif SONY as they already told you which exact cable to use.

7) Do not blame non.gif Vista. Its nothing to do with it. Sony's PicturePackage for XP does not work on vista. For vista they offered PICTURE MOTION BROWSER which also have easy VIDEO Capture utlity with same high quality capture. Some people falsely claim that "VISTA DOES NOT WORK WELL WITH FIREWIRE" That is completely wrong. See, one or few people may have problem and they always keep shouting for thier fate. But it actually it could be thier local hardware or software problem or anything. There could be many reasons at the same time too. Many people even do not care to change to new cable and keep trying on same thing. Actually cables are very delicate rubber material. Many a times you get faulty cable in new petty pack box of devices. Or it could be some firewire chipset problem too. Last is driver problem. Many firewire card manufacturers have not yet made stable drivers for vista. Most problems are solved if newest drivers are downloaded and installed.

7) In handycam mode, you can control PLAY/STOP/PAUSE of Handycam from PC itself from all the video software you use, which is high convinience for capturing.

8) My sureshot capture sequence is as follows.....

a) Remove BATTERY from camera and switch on with AC Adaptor
b) Put it on PLAY/EDIT mode (also called VCR mode).
c) Connect 4pin to 4pin firewire cable on camera side and in firewire PCI Card. Now you see the words DV-IN on LCD of camera, if LCD is open.
d) Now start any Video Capture Software of your choice. You will find CAPTURE command in FILE menu in almost all softwares.
e) Enjoy.....

Jun 26, 2011 | Sony Video Cameras

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Hi there cannot connect i link to my pc no connection on my pc any advice would help

Usually what you would do is buy a IEEE-1394 interface card and install it in your PC in an available slot on the motherboard. You can buy these for less than $20 and with a little tech knowledge about PCs many people can install the card themselves. The IEEE-1394 is called i.Link by Sony. If you are running Windows XP, or Vista, the drivers are already installed. Reboot PC and the new card should be recognized. Use the 4-pin to 4-pin firewire cable to connect camcorder to PC. You will need software to capture your video which should have been supplied by Sony with your camera. For Windows 7, you need to install LIVE Photo Gallery. Your camcorder was setup to work with Windows XP so an alternative may be to just find a friend with an older PC with a firewire card already installed running Windows XP. I just did this very same thing on my PC and it worked. Got the firewire card from for $3.95 VIA brand from Taiwan. I used Windows Movie Maker to capture video. Sony also sells a stand-alone DVD recorder which connects to a camcorder and requires no computer to create DVDs of your video.

Mar 18, 2011 | Sony Handycam DCR-HC24E Mini DV Digital...

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only WIndows XP drivers are available for this device :

try to install the drivers in compatibility mode
right click on setup
go to properties
go to compatibility
set it to win xp sp2
hit ok
run setup as administrator
ignore any error and hit continue anyway during installation
restart pc

if the above trick doesn't work then use the device in VIRTUAL XP MACHINE

Mar 05, 2011 | Sony Handycam CCD-TRV608 Camcorder

1 Answer


There is a Sony tutorial page for downloading video to computer at THIS LINK

You will need to select Windows as the operating system, then your camera type, then select the type of connection.You are strongly recommended to use i.Link (which everyone else calls Firewire).

There is Sony software called Picture Motion Browser that you can download (you will need the number from your original CD).

If none of that helps, perhaps the driver for the Firewire (IEEE 1394) port on the computer needs to be reinstalled. You can view this driver (if it is installed) by opening the control panel\system\hardware\device manager and looking for IEEE 1394. It should say if there is a problem or if it is working. You can force it to reinstall at this point.

Jan 26, 2011 | Sony Handycam DCR-TRV720 Digital Camcorder

1 Answer

Windows won't recognize my sony dcr-trv19

Need a 1394 firewire port and suitable software like Corel Videostudio. Then no problems. When no 1394 port thoes pci cards come cheap, $15 or so. Video studio retails about $100 I think, you can download a free limited 30 day trial from Corel. Please uninstaal that demo after 30 days with the same install programm otherwise deep ****.

Jun 05, 2009 | Sony Handycam DCR-TRV19 Mini DV Digital...

1 Answer


To download video you need Firewire port, also known as an IEEE 1394 port.
Windows XP or Vista can save your video files.

PCMCIA 2-Port IEEE 1394 FireWire Laptop Cardbus PC Card

Jun 26, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

1 Answer

Sony dcr-hc 38

check the pin of the fire wire socket if the 4 pin are ok and at the good...if ok check the pin using a multi tester at the range of should have the same resistance that 4 pin...doing this place the black test rod to the ground or chassis of the camera ,the red rod place to the pins one by one...if you check all the pins and notice that the one pin is open or no resistance it a good sign that one of the 4 pin is only open but if one of the 4 you measured have a higher resistance or the at the 3...sad to say that the fire wire drive are have to replace the mother board or the replace the firewire drive ic..

Aug 23, 2007 | Sony DCR-HC38 Mini DV Digital Camcorder

1 Answer

My Camcorder Is Not Detected By The IEEE Card.

1. CHECK CAMCORDER CONNECTIONS AND SETTINGS. 1. The DV Camcorder is turned on and connected by the power adapter (not battery) 2. The Camcorder is in Play Mode. 3. The IEEE 1394 cable is properly connected from you camcorder to the IEEE 1394 card. If you have checked these steps and the camcorder is still not detected, then the camcorder driver is most likely not loaded. 2. CHECK DEVICE MANAGER TO VERIFY THAT CAMCORDER DRIVER IS LOADED. 1. Go to Device Manager by clicking on Programs > Settings > Control Panel > System. (In Windows 2000 you have the additional steps of clicking on Hardware > Device Manager). 2. Under the device heading called Imaging Devices, you should see a device called "Samsung DV Camera or DV Camcorder". If you have an exclamation point "!" on this device, highlight the device by clicking on it and then click the Remove and Refresh buttons for Windows 98SE and ME. For Windows 2000, click on the uninstall icon, then click on the scan for new hardware icon. Even if the camcorder device does not have an exclamation point "!" on it, you can remove it and reload it. With Windows ME and Windows 2000, and Windows XP, the 1394 camcorder driver is built into the operating system by Microsoft and is already loaded on your system. With Windows 98SE the files are located on the 98SE CD in the Win98 folder. If the device is not listed, please check all of items in step #1 above. If it continues to be a problem, there may be a problem with the: 1. Camcorders firewire port 2. 1394 cable 3. The 1394 host controller card Samsung does not support Firewire Components. You must consult the manufacturer of your Firewire product(s).

Sep 06, 2005 | Samsung DouCam VP-D5000i Mini DV Digital...

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