Why does the plotter use color even if we do not plot in color?
We NEVER plot in color - dealer says he has "turned off" the color nozzles, but it still uses the color cartridges. We do not have to replace as often as the BK and MBK but it still uses them up. Dealer says it is the cleaning process, but we feel like we're replacing them too often for that.
Also, we are needing a new printhead and have had the plotter for less than 2 years with light use. It still works now, but we have to go to the plotter and manually press a button for each plot, even if we have 20 loaded. VERY frustrating - never had these problems with our old HP!
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Re: Why does the plotter use color even if we do not plot...
If you print in some CAD programm try the following....
Print Target:Line Drawing
Color Mode:Color CAD when the CTB is color and Monochrome when the CTB is monochrome
For your situation use CTB monochrome and ColorMode Monochrome.
The print head prints max resolution 2400X1200
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Try printing the Nozzle Check pattern. Check if colors are printed correctly. If not, try Printhead Cleaning A first then check again the Nozzle Pattern. If there's a small changes to the pattern, try Printhead Cleaning B. If problem persist, try changing the Printhead.
Most types of disposable pens must be activated before using the for the first time. If you are installing a new disposable pen:
Press down on the pen cap to break the internal link seal.
Holding the pen with its tip pointing down, shake the pen to start the ink flow.
Remove the cap and test the pen for ink flow on a scrap of paper or media before installing it in the plotter. Some types of pens require adaptor sleeves to fit the pen holders in the pen changer and pen carriage. Insert each pen into its adaptor sleeve, if required, before installing it.
Using the Pen Changer
You may find it easier to temporarily raise the pen changer arm to install pens. Press the widest part of each pen into the jaws of each stall in the pen changer. After installing all the pens that you plan to use, lower the pen changer arm until it latches into place.
Notice that the pen changer stalls are numbered 1 through 8 from right to left (viewed from the front of the plotter).
Note: Make sure that the pen changer arm is in its lowered position and latched into place each time you power on or reset the plotter so that the plotter will correctly change pens.
Operating Without the Pen Changer
For operation without the pen changer, position the pen changer arm in the raised position and install a pen directly into the pen carriage by pressing the widest part of the pen body into the jaws of the pen holder on the pen carriage. You can still produce multi-pen plots, if desired, by enabling the PEN PAUSE parameter--------------Online KeyThe Online key toggles the plotter between on-line and off-line operation. The mode is displayed with each key press.
The plotter is initally in the on-line mode at power-on. In the on-line mode, plotting operations are enabled. When media is loaded in the plotter and the plotter has been selected (see below), an on-line plotter begins executing plotting commands from the input buffer as soon as they are received from the host computer.
In the off-line mode, the plotter can still receive data into its input buffer if it has been selected, but plotting operations do not begin until the plotter is switched on-line. The plotter can be operated manually in the off-line mode using the following control panel keys:
Pressing the left or right arrow key moves the pen left or right.
Pressing the up or down arrow key moves the media in or out of the plotter.
Pressing the PEN SELECT key accesses a menu to select a given pen from the pen changer.
Pressing the PEN UP/DN key raises or lowers the pen.
Pressing the Online key during plotting switches the plotter off-line and suspends plotting. Pressing the Online key again will cause plotting to resume at the point of suspension. ------------------Pen Up/Dn Key The Pen Up/Dn key raises and lowers the pen when the plotter is off-line. If there is no pen in the carriage, pressing the Pen Up/Dn key causes the plotter to retreive the currently selected pen from the pen changer (if the pen changer is installed and is in the lowered position).
Note: After approximately two seconds of no pen movement, the plotter will automatically raise a lowered pen to prevent ink from bleeding on the media, until the pen is moved again. If the pen is not moved for the period set for the AUTO-CAPPING parameter , the plotter will return the pen to its pen changer stall. To restore the currently selected pen to its previous position on the media, press the Pen Up/Dn key or an arrow key.Pen Select Key When the plotter is off-line, pressing the Pen Select key allows you to select a pen from the pen changer. After pressingPen Select, press the <-- --> keys until the desired pen number is displayed on the lower line of the LCD, then press the Enter key. The plotter will retreive the selected pen from the pen changer.
The Pen Select key is also used in the Configuration Menu,
Try turning the nesting function off. This can save paper when you are doing high volume printing, particularly with smaller drawings but wil cause extreme delays if there isn't a steady flow of drawings going to the plotter.
Your plotter driver needs to be set to either black or greyscale. The driver will overide the settings on the plotter unless you set up the plotter in manual. ie the pen thicknesses, colour etc are set in the control panel to manual. The driver takes priority always.
Was the plot originally done on a size D or E plotter.. A .pdf is generally not a good way to send a plot that has to be done to scale.. Can they re-send the plot in a hpgl format, or a format that you can use in another program, liks ACAD, and then print it through that program? This would provide you with some control, that a pdf document will not allow.
This is just a stab in the dark for me, but I am familiar with plotters in general, just not the many formats to print from..
if connected via ethernet cable then i believe you have a bad network card, if connected via parrallel, then check to make sure the cable is not over 15 feet in length. also try to uninstall and reinstall the drivers on your computer as they sometimes become corrupt. Good luck!