Question about Dell DJ MP3 Player

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Cannot get my computer to recognize my Dell Jukebox

I haven't used my Dell Jukebox in a while and I want to transfer my files from the Jukebox to my Ipod

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  • precious79
    precious79 Feb 18, 2009

    Can you pull off music on the dell dj? I have one, but ended up loosing it all when I put on my new stuff. I have a mac so I use XNJB but I didn't know you could take music from the dell dj BACK to the comp. I'd like to know this answer too. I bought this dell dj a while back, prefered my ipods. I was digging through my old pile of "****" and found some old toys. Now I'm trying to get them to work a little better since I went from Windows to Mac OS.

  • ceele001 Apr 15, 2009

    i have the same problem.. my dell computer does not recognize my 5 year old dell jukebox.. also, the jukebox software crashes EVERY TIME i launch it.. .so basically, the jukebox is orphaned. it still works, but i'd like to get some of those songs off of it and onto my ipod.

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Assuming that you don't have windows vista, you can load the Dell DJ Explorer program that came with your DJ. It comes up as a regular looking window that should "see" your DJ when you plug it in. If it doesn't, where it says "not connected", right click and then click refresh. Sometimes it works better to plug in the DJ first, then load dj explorer. When it sees it, "not connected" should change to the name of your DJ. Double click that and it should then 'read' your dj, showing all the files on it. Then its just a tedious amount of copy and paste to another folder on your computer (like your My Music folder), and your music is restored to your computer. Take care, as DJ Explorer can also delete files from your DJ if you tell it to.
If you no longer have the DJ drivers and DJ Explorer and Musicmatch loaded on your computer, you can still download that stuff from the Dell site.
If you Do have Vista, try to find a friend with XP. Load the DJ explorer software on their computer, and pull your music off the dj to your friend's computer, then use a USB drive or something to move it to yours. Or better yet, upgrade your computer from VIsta to Xp (yes, I said upgrade - Vista is ****)

Posted on May 04, 2009

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Posted on Jan 02, 2017

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1) Make sure that the wires on the terminals below are still connected to the screws. There is one ground and one each for left and right. The lower the tap the lower the (max) volume of the jukebox.If they are not connected there will be no sound.
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