Question about Brother MFC-3220C Plain Paper Inkjet Fax

2 Answers

Wont shut down

I tried to copy a document. No copy came out. I tried to shut it down. Now it just says "Shutting down after copy job complete". Cannot shut it off, cannot change to fax mode. When I left it unplugged overnight, the same message came back on as soon as I pluged it in.

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  • Doug Winebrenner Aug 02, 2007

    Didn't make my self clear. Paper is not stuck. It didn't copy at all. Basically nothing happened. No matter what button I push or if I unplug it the only thing that happens is it telle me shutting down after jobs complete.

  • Doug Winebrenner Aug 02, 2007

    Correct. Nothing printed from the copy job.

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Well, if STOP/EXIT does not work, and niether the Cancel Document in windows, then you'd maybe have to get the paper out by yourself. unplug your printer, adn then open up where the paper goes out, now slightly push it towards you, and then plug it in, and keep doing the pushing. Tell me if it works. remember to do it not in a hard way, just soft. Good luck.

Posted on Aug 02, 2007

  • Morad Muslemany
    Morad Muslemany Aug 02, 2007

    So, it does not print, you mean? the job is stuck?

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The only thing I can find in the manual (link below) is to press "STOP/EXIT" to cancel the job. http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000013/FaxMFCBase_UsEngUsr.pdf There is a help page on the Brother site below: http://welcome.solutions.brother.com/BSC/public/us/us/en/model_top/colormfc/mfc3220c_us.html?reg=us&c=us&lang=en&prod=mfc3220c_us

Posted on Jul 27, 2007

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