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Grey to me tells me that the screens back light(s) are most likely functional but video graphics is not, i.e. doing what it's supposed to, i.e. paint/render images to the screen, could just be a loose connector. If you can, try connecting an external monitor if possible, reason to try and pinpoint if screen or cable to back of screen but under the lids front and back cover OR the video graphics driver. Hope that resolves it or at least put you on the right track.
This was very difficult to find, but I found it just for you! Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. To view the manual you will need adobe reader, which you can get for free from http://get.adobe.com/reader/ You probably already have it though, please try opening the file first and find out. Here is the manual / guide please give it a few minutes the file is quite large:
remove the side of the computer and make sure the power connector is plugged in to the drive. if it is not then plug it in and the problem is solved. if it is the drive is dead or you have a faulty power supply try plugging in another power connector ... if it is an ATA power connector it has 4 wires and usually a white plug but not always white. there is also a dat cable called a ribbon cable and it looks flat 2 inches across and grey. if it is a SATA drive connector it will look like a thick cable with a black plug coming down from the top of the computer where the power supply is. There are 2 cables plugged in to the drive the bigger plug is the power cable the one with the smaller plug is the data cable usually orange or red. Make sure everything is plugged in if it is the drive is mostly dead. you can buy a new drive for around $25 at a computer store. easy to replace... i hope this helps
Virus? Which program is it? Next time you boot up your PC, boot in safe mode with your internet connection off. Scan your PC. or if you can install programs install "Ashampoo Firewall Free" that way you can monitor your sart-up Items etc... And also informs you to create a rule Say Windows Live ----- "WLM is attempting to connect to the web" <Program path> [X] [X] ------ Make sure it is a program that YOU installed. not your computer. Best of luck. Tom.
Perhaps your monitor is faulty. You should check it out at a repair store. Also, if you have a VGA connector for an external monitor, try with that. If the lines are gone, that means your monitor is faulty.
there are many devices you can get to add usb to an existing device....ext keyboard connection.pmc slot,com ports ,printer ports even usb ports to update usb 1 to usb2 (of course that ones no good for you)
these are all plug and play devices
you could also install one to pci (easy in desktop)