Question about Dell C3760n Color Laser Printer

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Need to reseat a toner

Stopped printing and message came up to reseat K Toner (which I believe we did) and then restarted it. Still didn't print. Said contact Support 092-673

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

mosesclive
  • 191 Answers

SOURCE: diagonal lines on print

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:

  1. Press the Menu button.

  2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

  4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. The test print will print.

  6. Press the Cancel button.

  7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  8. Press the return%20arrow%203100cn.jpg button. The test print will print.

  9. Press the Cancel button.

  10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  11. Press the return%20arrow%203100cn.jpg button. The test print will print.

  12. Press the Cancel button.

  13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  14. Press the return%20arrow%203100cn.jpg button. The test print will print.

  15. Press the Cancel button.

  16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:
  1. Power off the printer.
  2. Unplug the power cable.
  3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

    open%20front%20and%20top%20cover%203100cn.jpg

    Figure 1 - Open Front and Top Covers

  4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

    lift%20drum%20cartridge%20lever%203100cn.jpg

    Figure 2 - Raise Lever to Release Drum Cartridge

  5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

    remove%20drum%20cartridge1%203100cn.jpg

    Figure 3 - Remove Drum Cartridge

  6. Insert the drum cartridge.
  7. Close the top and front covers.
  8. Plug in the power cable.
  9. Power on the printer.


Posted on Dec 20, 2007

  • 1 Answer

SOURCE: 1700 Drum Error

hold cancel button down with door open, this should rest it

Posted on Mar 29, 2008

  • 1 Answer

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Posted on Jul 17, 2008

  • 239 Answers

SOURCE: Low toner sensor on Dell 1110

First of all, you should not try to manually override these components.
When you do this it may cause other problems, minor or major in a mechanical or electrical means.

Some of these machines have internal counters in the main boards.
They may work with the sensing of low level ink but also count the amounts of copies printed.

There are some of the machines that use a "Weighted" type sensor. Others use a photo eye sensor. If it is a weighted type, usually a brass looking type, extra precautions need to be taken. If they are even touched by someone's hand, they can create a static discharge to the sensor and burn it out very quickly.

The best things to do, is just run the machine the way it was designed to work.

Posted on Oct 17, 2009

  • 166 Answers

SOURCE: Black Toner is printing very light - more grey

take out toner drum and shake it. put back in. try again. also, try running a cleaner

Posted on Dec 01, 2009

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Please try the steps provided below.

Step Action 1
Power off the printer/MFP and open the toner access door. Reseat all of the toner cartridges. Power on the printer/MFP again and print a test page.
Did the error message return?
Yes: Continue to Step 2.
No: The error is resolved. 2
Power off the printer/MFP and remove the developer unit for the color specified in the error message, and then reseat it. Power on the printer/MFP again and print a test page.
Did the error message return?
Yes: Continue to Step 3.
No: The error is resolved. 3
It is possible that specified color's toner cartridge and developer unit are defective. If you have a replacement toner cartridge and developer, install them as a test and print a trial page.
Did the error message return?Yes: Continue to Contacting Lexmark.
No: The error is resolved. If the toner and/or developer were not near the end of their working life.
You can also refer to this link: http://bit.ly/kecjEM

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Please click on the link http://bit.ly/ozldpC to see instructions on how to go about the procedure.

For further assistance, please contact Lexmark Technical Support.

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THE 942.02 Service Yellow TMC Sens message is in the screen. What does it mean. It will not let me print


Error indicates a problem with the Cyan toner cartridge/developer. Try the following steps:
Power off the printer/MFP and open the toner access door. Reseat all of the toner cartridges. Power on the printer/MFP again and print a test page. Did the error message return? Power off the printer/MFP and remove the developer unit for the color specified in the error message, and then reseat it. Try printing another test page, verify if you're still getting the same error. It is possible that specified color's toner cartridge and developer unit are defective. If you have a replacement toner cartridge and developer, install them as a test and print a trial page.

For further assistance, please contact Lexmark Technical Support Center.

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I guess it FixYa didn't accept my (very long, but totally correct) solution that I took the time to type. Because I refused to "sign in".
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