Question about Plustek OpticFilm 7200i Film Scanner
I have tried to install this scanner but when I try and use lasersft scanning software,an error message keeps coming up saying that the scanner cannot be found! I have checked the device manager and the scanner is there and is supposedly working properly.I have tried to load this scanner on my sons computer and I get the same problem. I have however successfully loaded it on a laptop and it works perfectly.All the computers run on Windows XP professional. Help!!! Thanks Roy
Delete the software. restart computer Come off line. Disable the anti virus software and fire wall. Now reinstall the software. Check out that is runs before reinstating A/V and firewall.
Posted on Jul 24, 2007
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