Question about Plustek OpticFilm 7200i Film Scanner

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Problems with installing a plustek 7200i film scanner

I have tried to install this scanner but when I try and use lasersft scanning software,an error message keeps coming up saying that the scanner cannot be found! I have checked the device manager and the scanner is there and is supposedly working properly.I have tried to load this scanner on my sons computer and I get the same problem. I have however successfully loaded it on a laptop and it works perfectly.All the computers run on Windows XP professional. Help!!! Thanks Roy

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Re: problems with installing a plustek 7200i film scanner

Delete the software. restart computer Come off line. Disable the anti virus software and fire wall. Now reinstall the software. Check out that is runs before reinstating A/V and firewall.

Posted on Jul 24, 2007

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I have a Plustek OpticFilm 7600i SE film scanner. Every time I try and load-up the setup disc, the set up install starts and then comes up with this error message: An error (-500 : 0x8004ace8) has...

It is quite possible that there is another piece of software that is clashing with your Plustek OpticFilm scanner. It is hard to tell which software is having a clash. If you remove that software from your system you will obtain the desired results. I suspect the SP3 of Windows XP may be responsible for this because Microsoft has indicated that Windows XP SP3 is not for everyone. If you install Windows XP SP2 uninstalling XP SP3 your problem can definitely be rectified.
Good Luck!

Mar 10, 2011 | Plustek OpticFilm 7200 Film Scanner

1 Answer

I haven't used my Optic Fil 7200i (plustek) since upgrading to Windows7. Also, I have moved and my software disk didn't make it in the move! Is there a way to get one mailed to me: Bailey...


You can purchase the software disk from this link:

Alternately, you can download the installation software/driver free of cost from the manufacturer's download website by clicking this link

On the page which opens, enter OpticFilm 7200i in the Serach box under "Option 1: Search By Product Name" and click the Search button (See attached image)


Then select OpticFilm 7200i from the results window. Download the driver in .zip format from the list which opens. After the download completes, extract the .zip file to open the driver file.

Here is the direct link to the driver file.

Hope this solves your problem. Thanks for using FixYa.


Jan 21, 2011 | Plustek OpticFilm 7200i Film Scanner

1 Answer

No drivers for Plustek Film Scanner

You may have to uninstall the old software and then go ahead and download the software again. It has the windows 7 drivers in there then install it by running the setup file. You can also go into the device manager and right click on the device in there and manually update the drivers in there by telling it the folder that the drivers are located in.

May 01, 2010 | Plustek OpticFilm 7200i Film Scanner

1 Answer

Lost CD

Go to fill out the form and it will list what you need to set it up again.

May 30, 2009 | Plustek OpticFilm 7200i Film Scanner

1 Answer

Plustek OpticFilm 7200 ...need soft ware for Mac.

Go to Plustek's web site and look for the driver and software download section. They should have it if it is available.

Mar 15, 2009 | Plustek OpticFilm 7200i Film Scanner

1 Answer

Hunting negative holder tray for Plustek 7200, can't find one anywhere

Plustek Tech support gave me the following website for parts:
You have to print the form & fax it.

Oct 02, 2008 | Plustek OpticFilm 7200i Film Scanner

1 Answer


If the Scanner was plugged into the computer before the software was installed, the computer does not know what to make of the unknown device, (which it cannot identify). This is why it is recommended that the software is installed before connecting a camera scanner or printer. If you check in "Device manager" you may find unknown devices listed under "Other devices" if you remove these and then disconect and reconnect your scanner, it should then detect the scanner correctly.

Aug 13, 2007 | Plustek OpticFilm 7200i Film Scanner

1 Answer

Software hangs

Tell Plustec this seems a common problem- perhaps there is a patch

Jun 22, 2007 | Plustek OpticFilm 7200i Film Scanner

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