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I do apologize for your issue with the quiet ringer. Especially if you have some important calls you are waiting for. Somethings to keep in mind. Everyday, you want to make sure you power down your cellular phone completely for about 10-20 seconds. That way it's refreshed. Second, check your profile on the phone is on silent,meeting,outdoors,normal,etc? When you highlight either of them you can customize it. Make the volume higher. Also, for testing purposes set only factory made ringtones, which are already on your phone. Test them all out, and see which ones are sufficient. A lot of times if you download ringtones or use MP3's as ringtones, they are not loud enough.
I know this will assist you with your phone and ringers!
perhaps you may try if you haven't already to go into settings>sounds>and from there you will be able to see what you have your ringer volumes and other stuff set up. be sure to check ringtone type, volume, and alert. This should be able to help you. Then it depends on What ringtone you have set for them. I created a voice note and used it as a ringtone and for some reason it stopped working and now when my mama calls it just beeps letting me know I missed a call. Even though the other voice notes work fine as ringtones. I haven't changed it yet.
Here is how to set your default ringtone:
__ Detail (2nd line .. if style:loud then line 2 will say Loud:Detail .. if style:soft then line 2 will say Soft:Detail)
Now you'll see
Click on Calls
Click on Music
Now you can set the default ringtone.
To set a specific ringtone for each person in your address book:
Click Edit Contact
Scroll down to Ringer ID
Now you can set ringer ID for that contact.