Check the copyright settings on it, most dvd's have that so people don't bootleg it and re-sell it, check to see if there is any scratches on it, check for dirt, or take it to customer support and get a new one
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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open yr desktop cassing then u will see yr cd/dvd rom. then find for button to remove cd/dvd rom then pull tht tht boten and pull up yr cd rom.
new cd rom you must set jumper setting to slave then connect all cd rom cable. on yr system ten see yr cd rom will auto place in my computer.
1.if the dvd has some scrathes on it cant read as a result it cannot read 2. if the dvd is not written properly while writing using some dvd burning software it will not read that dvd properly . 3.if the dvd is pirated some dvd roms support only original dvds that might be a problem 4.if some dust accumulated on the lens of dvd rom the dvd will not get read properly for this u can use some lens cleaners and clean the lens of dvd rom it is available in the market everywhere try this it will definately work 4.after doin the above if still none of the dvd \s arent working means the life of your dvd roms lens is over now u have to get a new dvd rom
When a properly inserted and working drive is connected, it is automatically discoveredand installed. Specific drivers are not necessary or available. I will assume you are not talking about a DVD viewer application?
If the OS does not discover the drive, then the drive is likely defective, or not properly connected.
Before you do that - clean your laptop keyboard (soft makeup brush and canned air), if you are using an external keyboard clean it extremely well also - you might have a key stuck. (usally the Fn key).
did you clean the optical lens? if you do so, then you've got same problem,my suggestion is, you just purchase a new dvd rom drive, because your dvd has optical lens problem. it happened to me a long time ago with my client, what i did i open the laptop then i changed it with a brand new dvd rom drive. If you are going to repair that dvd it is not advisable, it might be back when the same problem.