Question about Xerox WorkCentre PRO 128 Copier

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I have Xerox workcentre pro 128 copier machine. can you solve my problem? when i copy before appear this Error code 123-396.

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  • Anonymous Mar 31, 2009

    HOW DO I ENTER SERVICE MODE ON A PRO 128?

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  • 2,072 Answers

That is a software related error, You most likely need to reload the firmware, or replace the hard drive.
You can try disconnecting all the document feed and scanner cables then reseating them. Other than that, your looking at a software issue.

Posted on Jan 28, 2009

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I have replaced everything on my 123 but it still jams


Is it jamming at the fuser? the most common problem is the fuser exit sensor that is located behind the fuser on the frame of the machine. Can you provide more details or an error code?

Oct 06, 2014 | Xerox WorkCentre Pro 123/128 Printer

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Jam inxerox workcentre pro 128 copier finisher stapl area


how do i repair a staple jam in my xerox workcentre 128?

Jan 15, 2013 | Xerox WorkCentre Pro 123/128 Copier...

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Problem connecting Win 7 64-bit to Xerox Workcentre M128 printer - Windows is giving a "no suitable driver found" error.


Try this link, it goes directly to the 64 bit driver download site.

http://www.support.xerox.com/support/workcentre-pro-123-128/downloads/enus.html

If that doesnt work. Go to www.xerox.com. Select support and drivers, in the search box, type 128, then go to the workcenterpro 123/128 and click on downloads and drivers.
You will find 32, 64 bit drivers for all OS.

Jan 27, 2011 | Xerox WorkCentre PRO 128 Copier

1 Answer

Error 116-364


Error 116-364 Problem with the Xerox WorkCentre Pro 123/128 Copier Finisher Staple Refills Copier. Dear i am also facing the same problem, It would be very helpful if you share the solution you may had come across. Thank you very much .

May 17, 2010 | Xerox WorkCentre Pro 123/128 Copier...

1 Answer

We have a Workcentre pro 128 and when originals go through the feeder (not laid on the glass) they come out with a small line on the copies.


Take a piece of copy paper, and some alcohol or some glass cleaner.
Lift the document feeder and clean that 1 inch strip of glass on the right side. It may even be a mark on that glass you cant see.
But the copy paper and alcohol will create enough cleaning and firction to remove whatever is on there.
It just has to be a small dot of ink or dirt in the right spot on that glass.

Mar 26, 2010 | Xerox WorkCentre PRO 128 Copier

1 Answer

I have Xerox workcentre pro 128 copier machine and we don't know what the user name and password is. It was reset from default


Service will have to come reset it. If you changed it from the default of login: 11111 and password of x-admin

Sep 02, 2009 | Xerox WorkCentre PRO 128 Copier

1 Answer

H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

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