Question about Hotpoint Ultima WF860 Front Load Washer

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Error 15 on a Hotpoint WM72 Washing Machine

I am getting an E15 error message which states that that i should check the outlet pipes. I have checked all of these and that does't seem to be the problem. The error message shows half way through the first spin cycle. Any suggestions would help,thanks.

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  • bmelectleeds Jan 28, 2009

    Thanks for the solution.I found a similar problem elsewhere on these pages and located where the filter was.Sure enough it was blocked.Everything seems to be working fine now.

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The problem is your pump or filter is blocked,
Remove rear cover of washer, and remove large black hose from tub, remove and clean filter inside hose, check for a blockage in pump, refit filter and hose, and it should now be o/k.
Please rate my solution.
Thanks.

Posted on Jan 28, 2009

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1 Answer

E15 during a wash


'E15 Check outlet pipes
check the filter and all pipes and there are no blockages

Feb 10, 2013 | Hotpoint Washing Machines

1 Answer

Getting an error messsage on my hotpoint ultima wm72 code is e30


It means motor problem, see below
It could be as simple as the motor requiring new brushes which can be bought quite cheaply on ebay or as complicated as the pcb motor controller being faulty. The brushes are however easily checked
http://www.youtube.com/watch?v=0GmtRBiXLFc
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.Read on....

from:

http://www.hotpointservice.co.uk/hs/pages/content.do?keys=FAQ:ERROR_CODES
Hotpoint Error Messages and Error Codes

The following are an explanation of specific error codes that may appear if there is a problem with your Hotpoint washing machine, tumble dryer, dishwasher, fridge or freezer. In most cases it is recommended to book a service engineer to rectify this fault but there are certain things that you can do to minimise any inconvenience or even avoid an unnecessary engineer visit.
Don't forget, should our advice fail to solve your issue then you can book a Hotpoint appliance repair . Alternatively phone us on 08448 224 224 to book your washing machine repair.

If an explanation of an error code on your Hotpoint appliance is not shown please contact us for an explanation
Hotpoint Washing Machines and Washer Dryers

  • F10 - No cold fill. Check that the taps are on or if the drain hoses are kinked.
  • F11 - No hot fill.The ambient temperature is likely to be below freezing possibly due to the pipes being frozen. Also check that the taps are on or if the drain hoses are kinked.
  • F12 - No mixed fill. It is likely that the water is not turned on at the taps.
  • F13 - Check the water supply, inlet valve and hot and cold hose connections.
  • F14 - A fault with the water heating has occurred. Book a washing machine repair
  • F15 - Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not blocked.
  • F16 - Extremely high water level Disconnect or turn off the water supply and ensure that the water level does not rise any more. Then Book a washing machine repair
  • F17 - Door not closed properly. Close door firmly at the 3 o'clock position.
  • F20/1 - The thermistor resistance has drifted or the temperature scanning sequence is incorrect. The ambient temperature could be below freezing. Book a washing machine repair.
  • F30/31 - A motor drive problem has occurred. Try running the programme again. If the problem persists book a service engineer.
  • F40 - Water below protection level during a heat step. Book a washing machine repair.
  • F41 - Water level detect sequence incorrect. Book a washing machine repair.
  • F50/51 - Customer language and wash programme have not been saved. The system will run with default conditions (1000rpm max and English language). Book a washing machine repair to re-programme your product.

Feb 26, 2011 | Hotpoint Washing Machines

1 Answer

My hotpoint ultima extra washing machine says e15 check outgoing pipes i have cleaned the pipe out and is washing to a certain point then e15 shows and starts to beep continuously


hello,

what e15 indicate means an error code that there have been an over flow of water from the drum over to the panel or the wire that suppl power to the screen .

what you will have to do to fix up this problem from the screen is to unscrew the screws with screw driver care then trace the wire ,that is the power supply down to the panel and also to the screen clean up all forms of liquid around the wires and also the panel carefully . then couple it back with care to is position with this the problem is solve.

thank you.

Aug 07, 2010 | Hotpoint Aquarius WMA42 Front Load Washer

1 Answer

I have a hotpoint ulitma washing machine that is


Error code E15 means pump time out, that it is to say the water is not pumping out enough in the time alloted by the control module.
There must be some kind of blockage or restriction in the pump or the outlet hose, so you need to check these.
Please rate my solution.
Thanks.

Jan 19, 2010 | Washing Machines

1 Answer

Hoptopint wd72 - E15 and wont take water in


Hi, - fixed this myself. Problem was a blocked pipe from front of drum to pressure switch. - The machine was fooled in to thinking it had water in when it hadnt! - hence the error 15. that was also why it would not fill. - im guessing the heater blew because it was on with no water to keep it cool!

Jan 09, 2010 | Hotpoint Ultima WD72 Front Load...

1 Answer

E15 code on display of Hotpoint ultima extra WD72.


E15 means that it is not draining fast enough. As well as checking the outlet pipes, check the filter leading to the pump. Disconnect the power and pipe. If possible take outside because there will be a residual amount of water. Remove the back panel, then disconnect the locking rings holding the tubes on. Your main target should be the big downflow rubber tube from the drum, in here is a plastic filter. In mine I found a child's sock... plus buttons...plus slime. Problem solved.

Dec 20, 2009 | Hotpoint Washing Machines

1 Answer

Hotpoint MODEL WM75PR error code E15


E15 "Check Outlet Pipes". Normally this is a blockage in the pipe or the filter connected to the drum.

Error code 15: Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not
blocked.

What you need to be sure of, is whether when the error telling you to check for blockages in the outlet pipes happens, it's actually an accurate indication of the fault. I dislike these stupid error codes as they often fire off erroneously and cause no end of trouble.

It can also mean a faulty control panel.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 09, 2009 | Washing Machines

1 Answer

ERROR MESSAGE ON SCREEN STATES CHECK OUTLET PIPE E15


It probably needs a new Pump, the wm72 has what they call a magnet pump and they can give false readings to the programme. Anew pump will cost sround 20 GBP. For an engineer to do it will cost around 50 GBP.

Nov 18, 2007 | Hotpoint Aquarius WD640 Front Load...

1 Answer

Error E15 - MAchine not draining


drain is same wehatever the program. filter is likely blocked. access is not that easy. take off panel at bottom rear. filter is in pipe from bottom of tub to pump. undo this pipe, take out filter. you may have water everywhere so be carefull

Nov 10, 2006 | Hotpoint Ultima WD72 Front Load...

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