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Fault Codes 124-374: IOT IM Device Driver Software Failure

Copier just shuts down during printing! Xerox Support simply states to turn off for 60 seconds then turn on. Help!!!

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 81 Answers

SOURCE: Xerox Phaser 8550dt printer

The display panel needs to be replaced. The part number is 802K93650. We sell them for $160 plus shipping. Our number is 574-243-1176 if we can help.

Posted on Jul 23, 2008

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  • 2072 Answers

SOURCE: We have a Xerox M20

To scan a document to file (Scan to File), the WorkCentre must be directly connected to the workstation using a USB or parallel connection. Scan to File is not supported over an Ethernet connection.

Posted on Sep 22, 2008

  • 2072 Answers

SOURCE: Xerox Workcentre 24. 20 months

That is a software processing error.
Do you have it set up as a printer? If so, try removing the print cable and power it on that way.
If that doesn't work, you need to have the firmware reloaded. That can only be done from a laptop with Xerox software on it.

Posted on Oct 03, 2008

  • 1 Answer

SOURCE: xerox dc 12 copier system faulit 9-354

Hi ,
Sir I am have dc12 mech
its giving error code 9-354.
send me the solution as soon as posible.

Posted on Oct 27, 2008

antiochpc
  • 1314 Answers

SOURCE: Fault 37,002.47:338665

From the service manual:

37,002.4x - PEST_FAULT_JSL_HEATER_DISCONNECT
PEST - Left jetstack disconnect.The left jetstack is not drawing the expected power from
the supply.
1. Run the printhead Left Jetstack Heater test.
2. Verify printhead wiring.

Yes, could be faulty printhead, but could be faulty power supply as well.

I have the full service manual available if you need it. Please take a moment to give this solution a rating of fixya. Thanks!


Posted on Mar 10, 2009

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1 Answer

What does error 004-350 mean?


Error is: Failure occurred in IOT Video. It should automatically resolve itself, but if not you will need to reload the software.

Sep 07, 2015 | Xerox Workcentre 7345 Printer, Copier,...

1 Answer

Error code 004-350. What is it?


That error is an IOT video failure. It tries to reset itself, but if it doesn't you'll need to reload the software on the printer which requires the Xerox PWS Laptop.

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Workcentre 7345 fault 004-350


Failure occurred in IOT video. You may need to reload software.

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Xerox 1000 print engine fault codes 42-334 & 42-335


You can google this information or call customer service from xerox

Jan 11, 2014 | Office Equipment & Supplies

2 Answers

Error code 9-342 at start up of Dc 12 xerox printer/copier


change the IOT back side clutch that appear behind the back side of machine which rotates the ITO (black roller in main path of paper) just try with cleaing clutch other wise change it
and remove that IOT back side gear which rotate IOT black roller without that gear u can print

i solve my problem with this methods

Mar 28, 2010 | Xerox DocuColor 12 Printer

1 Answer

How do i shut off the energy saver compliant on xerox c20


For majority of the models Xerox entry in service mode holding [0], include the device.
Entry in service mode


Xerox 5845, 5855
Or include the device with simultaneously pressed button [Interruption] and [2], or on included device to press and hold these buttons more than 2 sec. If device faulty - an entry is realized button [Interruption] and [5], with restriction function (consecutively appearing reports on fault are thrown double keystroke [Foots]).
Hereinafter, the device calls четырQхзначный code of the access: this or 8765 (by default), or the last four numerals counter mines in inverse order (if counter mines shows 01234567 - a code of the input 7654).


Xerox N17, 24/32/40, 3225/4025
There is 3 diagnostic modes:
1 - are checked breakers, sensors and are removed parameters фьюзера, input: (2+6), after "IOT?" press "7" 2 - haves something published the test-sheet "net" in simplex or duplex, input: (2+6), after "IOT?" press "4" 3 - are changed parameters and adjusting the printer (NVRAM), input: (2+6), after "IOT?" press (4+7), "7" immediately release, "4" keep before appearance "3" on дисплее, then release.


XD102...155, XE60...84, XC800...1255
stop auto stop auto
sometimes write as C Density select C Density select (that same)


WC PE 16(e)
we type on keyboard [menu] - [#] - [1934] - [menu], after entering inscription "TECH" will appear in service menu

Oct 12, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

DC440ST Network/Print controller


When it boots to 70 percent and faults out, one of 2 things.
If you look in the fault codes, or if one is displayed. If it is a 07-11 then you have a bad hard drive in the network area, or as Xerox refers to it as the ESS module, That is the most likely cause.
Secondly maybe the ESS software is corrupted and needs to be reloaded.
I more suspect the hard drive. It's not an uncommon failure.

Nov 09, 2008 | Xerox DC440ST Copier

1 Answer

IT WONT WORK


here is how to print the fault codes.



http://www.office.xerox.com/support/dctips/dc99cc42.pdf

Not sure if it tells you how to clear or to call Xerox with the codes and know what is going on.

Good luck

Sep 17, 2008 | Xerox DC470ST Color Copier

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