Question about Epson RX620 All-In-One InkJet Photo Printer

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Scanner is making a weird noise when printer gets switched on....

And the following message is displayed "scanner error occurred please see documentation. The noise is similar to a football clicker/rattle and lasts for a couple of seconds. The printer is about 4 years old and generally works very well with no other problems ...... Help Tony

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  • Jaime Arboleda
    Jaime Arboleda May 11, 2010

    *What's the make and model of the printer/scanner?

    *Is the noise coming up when you are using the printer or the scanner?

    *Has it been dropped or when you change the ink did you force the arm to move ( the arm where the ink goes ) ?

    *Has any pieces fallen that you know of?

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Have you looked at the paper to see if there is any stuck in the printer, other than that go and do the same thing as changing your Ink cartages but don't move any of them and set it up again and see if that works.


Rgs

The StickMan

Posted on Jan 30, 2009

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bdl12920@aol.com

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HP 7410 All-in-One Printer A 'Scanner Failure' message is desplayed on the printer's front panel


I know i'm not going to get 4 thumbs up for providing this resolution because it seems like a hardware problem but what the heck you need some sort of help so here goes.

This error usually occurs when trying to scan or make copies. The scanner bulb is not hot enough or the electrical conditions are not suitable for the HP All-In-One product. Follow the instructions listed below to resolve this failure. The scanner lamp lighting should be viewable under the scanner glass right or left corner.
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