Question about Toshiba Tecra R850-S8552 : 2.8GHz Core i7 15.6in display PT520U-06G036

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Tecra R850 freezing intermitantly

Laptop locks up and needs power button held down to power off. Have updated FIngerprint software and switched off power saving. Still the same. Can work fine for days, then freezes

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Toshiba DVD recorder problem

Generally, this problem is caused by bad sectors or other problems on the hard drive and can be resolved by going into the setup menu and re-formatting the hard drive. Of course, all recordings on the hard drive will be erased, so spin them off to dvd first. Be sure to have unplugged and replugged the unit immediately prior to going into the setup menu (don't try to record anything). If this doesn't work, no-one will repair this unit locally, as it must be returned to Toshiba's(TACP) depot for repair. Best of luck.

Posted on May 15, 2007

mspcrepair
  • 169 Answers

SOURCE: wifi switch problem

At first guess, I'd say you have a driver problem. Reboot the machine in safe mode, leaving the switch in the "ON" position. (F8 at startup for safe mode).

Log into the machine, and go to Device Manager. Uninstall/remove the wifi adapter.

Reboot.

Upon reboot, the system will attempt to reinstall the adapter, but you should not have a blue screen. If you have the original drivers, point Windows to them. You don't want Windows to use the "existing" drivers, because that's where the problem occurred.

Once the good drivers are installed, you should be back in business :)

Hope this helps - remember to rate!

Posted on Oct 02, 2008

micromend
  • 748 Answers

SOURCE: Toshiba Tecra M3 Laptop keeps freezing and

What made you suspect the compund? You're probably right though. The fan has died or is too slow. The CPU and the video chip are what the fan is protecting. It might require a new CPU chip and fan. If it's the video chip, then a new mother board is in your future.

Good Luck

Posted on Mar 21, 2009

  • 253 Answers

SOURCE: Toshiba biometrics not working

try to reset windows to sooner date smile.gif

Posted on Jun 25, 2009

bob_computer
  • 3153 Answers

SOURCE: on start up my toshiba

A better fix is to tell your BIOS not to look at external drives to boot from.

Thats the proper fix but your solution will work just as well for many people.

Thank you for posting back as I am sure it will help others.

Bob
Moderator

It would be very decent of you to consider the quality of our experts answers and judge them accordingly as you pass through FixYa.

Thank you

Posted on Nov 30, 2009

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The security software should have been installed at Toshiba. If not it is easy to download and install. You should have a biometric coprocessor driver which runs the scanner. That sounds like what is missing. If you had to reinstall windows this may not have been put back in.

To get the drivers go to www.toshiba.com and then click on support.-mobile computing - drivers download. This pops up a new window that you now have to click on what model you have. I have a Tecra A8 201E so I click on notebook in the left, Tecra, then A8 and then on 201E then click on the go button. You should filter by operating system so you are only looking at the right drivers. There are three downloads for the security. One will be called HDD security, TPS Trusted Platform Security, and Fingerprint software. If you download those and save to your desktop then you can easily run then as needed. When you have them run the one called fingerprint software. That should install the scanner drivers and may be all that you need. Try running it after installing this. Make sure your backup password is something you can remember. If your scanner fails and you can't remember that then you can get locked out of your computer.

The TPS provides some other tools such as a 'safe' that saves files in an encrypted area. You can disable it if it inteferes too much.

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Locks up and screen freezes. Will work after I push on it.


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Fingerprint security..


You should see Credential Manager in the lower right corner of the screen (once booted to the desktop). Right click on that and select My Identity.

This will bring up the Credential Manager and you should see link to register fingerprints.


Hope this helps :)

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