Question about Transcend Computers & Internet
Is there a way i can reset my transcend external HDD
Desktop or Laptop ?
A USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Or even get a usb 3 lead. USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Sometimes they become faulty due to overstretching age or heavy objects sitting on top of them. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. Windows 7 First, please disconnect all USB devices and then perform the following steps:
Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.
In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error. This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition. Now I have seen cases where Malware can break the link of a Hard Drive. So let's try a couple of steps. Let's go back in to "Disk Management" Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths" Now try selecting a new Drive Letter. This will restore the path if it has been broken. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.
Posted on Jan 24, 2013
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Posted on Jan 02, 2017
First of all make sure that the USB port that you are using to connect it to your PC is a USB 2.0 port, and not USB 1.0.
Also if it came with an external power, connect it to the external power before putting on your PC.
This is because the voltage supplied by USB 1.0 is lower than that of USB 2.0 and therefore might not be enough to power up your USB Drive.
After making sure about this, power up your system, and plug the external drive, then Right-Click on my computer icon, select manage, then go to Disk Management Option.
On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your external drive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.
This should make your external Drive to be detected automatically.
Hope this helps you out.
Posted on Nov 22, 2009
The data on the external disk was corrupted because the hard disk from it was dying. Take it out of the case , put it directly in a desktop and test it with HDTune (the free version of course) -it will tell you the damage status and if it's recoverable.
If not then it's dead - junk it.
Posted on Aug 29, 2010
SOURCE: I have formatted my transcend
Windows is not configured to "show hidden and system files",
but you can change that option.
Download the software from Transcend's web-site.
Posted on Nov 02, 2010
SOURCE: Transcend 500 GB External HDD
Your external HDD may be corrupted. Recover the data before you use it.
First things first: STOP using the external hard dive that you want to recover data from in case you may quite possibly ruin your chances of data recovery.
Then Recommend you have a try of Wondershare Data Recovery, a data recovery program with both Windows and Mac versions provided. It should help you. Get the related versions here,
Data Recovery Windows (for Windows)
Data Recovery Mac (for Apple Mac OS)
Remember - Do NOT try & write anything back to your hard drive until you can recover your data safely!
Posted on Feb 11, 2011
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