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When I was using my camera it randomly died. The lens didn't even retract. I thought that maybe the batteries needed to be changed, but that didn't help at all. I have tried many different kinds of batteries, ones made especially for digital cameras, recharagable ones, etc. None of them will work. I don't remember doing anything to damage the camera, I don't think it has any water damage or that it has been dropped. It stopped working after I had had it for about 7-8 months. Is there anything I can do to fix it?
Hi,
If You had had it for 7 o 8 months and you have receipt of purchase then instaed of trying naything else please contact Customer Support its there responcibility to solve the fault or replace it with new.
All the best
Sangita
Canon Customer support is the place to go or the seller
it is still under warranty- and if you are certain you have not inflicted damage to it- back it must go.
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Sorry about your moms camera Terry... but it sounds like it needs the lens replaced. If the lens is stuck out at an angle you can *SNAP* the inner lens section back into place if you're lucky, and it will work again like normal.
I don't know your model, but a refurb lens can usually be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.
Hope this helps!
Thomas Drayton
Owner, Darntoothysam.com Digital Camera Repair
check first if battery is ok, maybe your problem is your barrel, if barrel not function properly you need to change motor or barrel allignment. if barrel is ok you have short circuit in your assy pcb main.
It seems your camera Lens got stuck in open condition, This will happens due to two reason.
1) Either your camera battery got died or need to be recharged or replace.
or
2) Your camera is malfunctioning and need service (repair).
To resolve the problem. first check battery indicator on your camera, If battery indicator shows battery low, than you need to charge it or you need to replace your battery.
Follow the instruction to retract camera lens:-
1) Turn on your camera. 2) Press the Playback button on the back of your camera. The lens on your camera should retract.
If problem still not resolved then your device need to be serviced (Repair).
Rating the solution is highly appreciated...Good Luck.
It seems your camera Lens got stuck in open condition, This will happens due to two reason.
1) Either your camera battery got died or need to be recharged or replace. or 2) Your camera is malfunctioning and need service (repair).
To resolve the problem. first check battery indicator on your camera, If battery indicator shows battery low, than you need to charge it or you need to replace your battery.
Follow the instruction to retract camera lens:- 1) Turn on your camera. 2) Press the Playback button on the back of your camera. The lens on your camera should retract.
If problem still not resolved then your device need to be serviced (Repair).
Rating the solution is highly appreciated...Good Luck.
The same thing has happened to me. Except the batteries died with the lens out, and now it's not letting me turn it on at all! It stays on for maybe, 3 seconds, then shuts off.
I'm trying to figure out what to do.
If you figure this out, please email me at [email protected]
The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -
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