Question about Acer Aspire 3000 Notebook

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Snid-81301490423 i have a new computor that took a **** ingave you the serial # and was told to call. no one ever answers the call. i was told i need a restorwe disc to reinstall all factory defaults. can i get one, and is this covered under my warranty. i bought this computor 5-17-08 and this problem happened 4 months after i purchased it. i called the store where i bought the computor and they told me to e-mail you. please call me 517-404-3836 or e-mail me at to tell me what to do. I feel you need to get back to me as soon as possible, for I spent a whole lot of money and had very limited use of this computor. please call and let me know. i have an aspire6920-6621

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  • cindyfalkows Jan 28, 2009

    i do not think i should have to pay to get answers for a product i spent 1,000.00 on please get back to me

  • Wayne Mineard
    Wayne Mineard May 11, 2010


    This site is not the support site for your Acer notebook. This is a free technical help site for a multitude of products staffed by volunteers.

    You need to contact Acer directly. Here is their web site:

    Click on eSupport Online Notebook Help in the upper right corner.

    Then select Performing a System Recovery after entering your name.

    I assume you registered the product with Acer, correct?

    (Also, you really should not post your personal information on public sites. Good luck with your computer.)



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Generally the restore image i son your laptops hard drive. all Acers in resent times anyway

at boot press the F12 key a few times, and you should see the restore program come up, then you can follow the options to restore your computer.. hope this helps

Posted on Feb 14, 2009

  • Dennis H Feb 14, 2009


    Using Acer eRecovery Management

    You can launch Acer eRecovery Management in a number of ways:

    By pressing the hotkey + during the boot-up process, or at any

    time when you are running Microsoft® Windows®.

    From the Start menu, go to Start > (All) Programs > Empowering

    Technology > Acer eRecovery Management.

    By clicking on the Empowering Technology icon from your desktop, or

    pressing the < > key to launch the Empowering Technology user

    interface. Select the Acer eRecovery Management icon.

    This will

    This will open the Acer eRecovery Management main page

  • Dennis H Feb 14, 2009

    Also this is a link to the full instructon:



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