Question about Samsung CLP 315 Laser Printer

1 Answer

USB device not recognized

The minute I plug the usb printer cable into my laptop it gives me the above message.

Operating system windows XP. Any other usb devices work fine.

What is the problem?

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  • 5 more comments 
  • graham_schal Jan 28, 2009

    It says USB device not recognized?

  • graham_schal Jan 28, 2009

    Hi



    The message that pops up is USB device not recognized.



    This only happens with the printer!

  • graham_schal Jan 28, 2009

    I will try another laptop



    Thanks



    will get back to you

  • graham_schal Jan 28, 2009

    I will try another laptop



    Thanks



    will get back to you

  • graham_schal Jan 28, 2009

    Nope, works fine on other computers.



    Must be mine



    any I dea what the issue could be???

  • Raph30 May 11, 2010

    Have you tried plugging it in another computer?

  • Raph30 May 11, 2010

    Hello,


    The error message did not appear in this post. Can you resend the error. I may be able to assist you.


    Thanks,
    Raph30

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  • 34 Answers

You might want to run some updates from Windows if that doesn't work check the manufacturer's website from your laptop to see if they have a usb update patch.

Posted on Jan 28, 2009

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Sony Cyber-shot 1.3 Mega Pixel


Hi,

Try out all these options one by one t fix your problem:

1)just try to unplug the device and have it connected into another PC (with USB port) and let it be recognized by that PC... when it is recognized, plug it again to the original PC it was previously plugged. i know it doesn't make sense but i believe there are some electrical factors that may cause this malfunction.

Another way is... just leave it UNPLUG for half a day or a whole day, and plug it again... probably it will recognize the device itself.
2)install the mainboard drivers of USB so that it can run USB 2.0 devices..........that's it..........

3)Backup your important data in the system partiotion. Then format it and reinstall windows XP fresh copy

4)Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.

In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.

Run regedt32.exe and navigate to;

HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb

Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.

A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying icon_smile.png.

Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.

Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;

1. USB peripheral devices (printers etc.)

2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.

3. USB Root Hub(s)

4. USB Host Controller(s) (Universal or Enhanced Host Controllers)

Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.

Goodluck,
Please don't forget to rate the solution as fixya..

Apr 06, 2008 | Cameras

1 Answer

I cant see the pic on pc


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:

The compatible Operating Systems are as follows:

Windows XP Windows 2000 Professional Windows Vista Mac OS X

Please follow the below troubleshooting steps below if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC. Power off and disconnect your Camera from your computer. Restart your computer. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer. If the issue persists, please check the Device Manager driver conflicts by following the steps: Connect the camera to the computer with the USB cable. Turn on the camera. Open the Device Manager of the operating system.
Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab. XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button. Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button. Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver. In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol. Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu. In the drop-down menu, click Uninstall or Remove. In the Confirm Device Removal dialog box, click the OK button. Restart the computer. Follow any on-screen instructions to complete reinstallation of the USB driver.
If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation. I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this. If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue. Thanks for understanding.

Apr 10, 2011 | Sony Cyber-shot DSC-S750 Digital Camera

1 Answer

How can i connect my sony dsc-w50 to pc. any drivers needed to install?


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:
The compatible Operating Systems are as follows:
  • Windows XP
  • Windows Me
  • Windows Vista
  • Windows 7
  • Mac OS X

Please follow the below troubleshooting steps if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera.
  1. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC.
  2. Power off and disconnect your Camera from your computer.
  3. Restart your computer.
  4. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer.
  5. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer.
  6. If the issue persists, please check the Device Manager driver conflicts by following the steps:
  • Connect the camera to the computer with the USB cable.
  • Turn on the camera.
  • Open the Device Manager of the operating system.

Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab.
XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button.
Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button.
Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver.
  • In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol.
  • Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu.
  • In the drop-down menu, click Uninstall or Remove.
  • In the Confirm Device Removal dialog box, click the OK button.
  • Restart the computer.
  • Follow any on-screen instructions to complete reinstallation of the USB driver.

If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation.
I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this.
If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue.

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Some motherboard or operating systems have problems if you leave usb devices plugged in. They don't recognize that the device is still there and ignore it. These are referred to as "Legacy USB devices". There are a couple of things to try.

Make sure the problem isn't the printer if you can. If you have another computer just plug it in long enough to for the operating system to recognize something has been plugged in.

On this computer giving you the problem. unplug the usb cable and insert into a different USB port. Usually this is enough to "fix" it and make it usable.

Next is to unplug the usb and reboot the computer a few times. Then insert into a different usb port.

Past this point if it still isn't working then you need to go to control panel-system-hardware manager-usb devices and delete all entries under the usb header. Then reboot. This forces the operating system to find all the usb ports and reinstalls the drivers. Then plug in the usb and it should work again.

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It could be the cable, but most likly it is a damaged driver. try uninstalling the printer and all the drivers then reboot and resinstall it. You could also run "sfc /scannow" to see if any system files are damaged.

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USB device not recognized


Hi there,
I would try visiting the Cannon offical website,
Make sure you have your correct model number for the usb device and try searching for a correct updated driver for your device and your operating system.
Sometimes there are viruses that can effect widnows in ways that can cause your pc not to recognise devices etc. in this case try AVG anti virus its free.
Try uninstalling everything printer related completly unplug the device, turn off the computer and unplug it, then start again. Make sure you dont plug the printer in untill you have re installed the device,
try changing USB ports where its plugged in and try a different cable.
Windows XP is a pain for USB devices and usually with older hardware will pop up the Device not recognised.
Also in case you incidentally modified something go into start , help and support, fixing a problem, then, using system restore to undo changes and look for a little icon and text saying run the system restore wizard.
Follow the steps and restore your computer to an earlier time say a few days ago when it worked. It still helps to back up all your info just in case...

I know your really not going to like the last option here, but back up everything settings ie internet, files and pictures and turn off your pc and insert the windows xp cd and try reinstalling fresh.
also make sure you have your xp key the number you have to input or youl have to ring microsoft.

Hope this helps you out
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1 Answer

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Turn off the CPU unplug the power cable and all usb cables, let it sit for about 15-20 minutes. Plug power cable back in, turn on CPU, plug in your usb devices.

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