Question about Samsung CLP 315 Laser Printer

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USB device not recognized

The minute I plug the usb printer cable into my laptop it gives me the above message.

Operating system windows XP. Any other usb devices work fine.

What is the problem?

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  • 5 more comments 
  • graham_schal Jan 28, 2009

    It says USB device not recognized?

  • graham_schal Jan 28, 2009

    Hi



    The message that pops up is USB device not recognized.



    This only happens with the printer!

  • graham_schal Jan 28, 2009

    I will try another laptop



    Thanks



    will get back to you

  • graham_schal Jan 28, 2009

    I will try another laptop



    Thanks



    will get back to you

  • graham_schal Jan 28, 2009

    Nope, works fine on other computers.



    Must be mine



    any I dea what the issue could be???

  • Raph30 May 11, 2010

    Have you tried plugging it in another computer?

  • Raph30 May 11, 2010

    Hello,


    The error message did not appear in this post. Can you resend the error. I may be able to assist you.


    Thanks,
    Raph30

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  • 34 Answers

You might want to run some updates from Windows if that doesn't work check the manufacturer's website from your laptop to see if they have a usb update patch.

Posted on Jan 28, 2009

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Tip

USB Printer does not recognize with XP Computer


In most cases, the driver for a printer is supplied when you purchase it. It is the responsibility of the manufacturer to provide the driver along with the device to make sure the working.

However, most of the Operating Systems come with native driver support for many known printers. This is the fact we have to take care while purchasing a printer. Even though we misplaced the driver disc, if we purchase a good manufacturer printer, there is a chance to get the native support from Operating System itself.


There are some scenarios where printer may not be recognized by the Operating System due to some conflict with other devices.


Please follow the troubleshooting steps and check the operation:
  • Ensure that the supplied USB cable is firmly connected to both the printer and computer side.
shajanrs_4.jpg

  • Ensure that the USB driver for the printer has been properly installed. Please follow the steps to ensure that:
  1. Turn ON the computer and then printer.
  2. The Add New Hardware Wizard window will appear on the Computer screen.
  3. Click the Next button
  4. Insert the installation CD in to the CD/DVD drive on the Computer.
  5. In the Add New Hardware Wizard window, click to select the CD-ROM drive.
  6. Click the Next button.
  7. In the Finish Setup dialog box, click the Finish button.
  • If the USB driver for the Printer has already been installed, uninstall and then reinstall the driver.
Follow this procedure to reinstall the device driver using the Device Manager utility.


IMPORTANT: This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
  1. Click the Start button, and then click Control Panel.
  2. In the Control Panel window, under Pick a category , double-click the Performance and Maintenance icon.
  3. In the Performance and Maintenance window, under or pick a Control Panel icon, double-click the System icon.
  4. In the System Properties window, click the Hardware tab.
  5. On the Hardware tab, in the Device Manager box, click the Device Manager button.
  6. In the Device Manager window, double-click the category icon of the device to be removed.
  7. Under the Device Manager category, click to select the device to be removed.
  8. On the menu bar, click Action.
  9. On the Action menu, click Uninstall .
  10. In the Confirm Device Removal window, click the OK button.
  11. Restart the computer.
NOTE: For some devices the operating system will display a System Settings Change window. Click the Yes button to restart the computer. When the computer restarts, the operating system will find the device and install the driver. If the operating system is unable to automatically find the driver, have the installation wizard search the C:WINDOWSI386 folder.
  • Remove and reconnect the printer.












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When i try ti install my printer i get a meaasage saying "the specified location does not contain information about your hardware" what does that mean?


Hi,

The message means that the printer driver is not available or is corrupt. You can click on the link below and download the driver and start fresh.

Click Here >>> iP2600 Driver

Also, below the is screenshot of the website, click on Driver & Software button and select your Operating system to get the specific driver.
shreysri_9.png
Regards,
Shrey

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USB not recognized during printing and scanning


Some motherboard or operating systems have problems if you leave usb devices plugged in. They don't recognize that the device is still there and ignore it. These are referred to as "Legacy USB devices". There are a couple of things to try.

Make sure the problem isn't the printer if you can. If you have another computer just plug it in long enough to for the operating system to recognize something has been plugged in.

On this computer giving you the problem. unplug the usb cable and insert into a different USB port. Usually this is enough to "fix" it and make it usable.

Next is to unplug the usb and reboot the computer a few times. Then insert into a different usb port.

Past this point if it still isn't working then you need to go to control panel-system-hardware manager-usb devices and delete all entries under the usb header. Then reboot. This forces the operating system to find all the usb ports and reinstalls the drivers. Then plug in the usb and it should work again.

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Windows XP SP3 will not recognize the printer is connected.


It could be the cable, but most likly it is a damaged driver. try uninstalling the printer and all the drivers then reboot and resinstall it. You could also run "sfc /scannow" to see if any system files are damaged.

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USB device not recognized


Hello,
SOLUTIONS:
  1. Unplug the USB device. It is possible that the connection is not secure and has become loose. This is one of the most common reasons for an error in detecting a USB device.
  2. Use the Device Manager to scan for new and recently installed hardware. From the start menu, select the 'Run' option. In the pop up box, type in Devmgmt.msc and then click 'Ok'. From the 'Action' Mmnu, click 'scan for hardware changes'. This will make Windows recognize any new devices that are installed. Now, close all device managers and control panels. Now see if your computer will read the USB device.
If the above two doesnt work, then try the following,

Disable power management of the USB hub. To disable the power management,

1.Click Start, and then click Run
2.Type devmgmt.msc in the Open box, and then click OK.
3.Expand the Universal Serial Bus controllers' node, and then follow these steps for each USB Root Hub that is listed:
4.Right-click the USB Root Hub and then click Properties.
5. Click the Power Management tab.
6. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.

PS: If you perform the following procedure on a laptop computer, you may reduce the battery life.

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you need to reinstall printer driver .
"USB NOT RECOGNIZED" error come when windows cant to find driver of a new device .

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USB port problems with hp printer


There are few things to remember using USB.
  • If your System is in hybernation mode, don't remove any attached USB device, because it will damage your USB driver. This is one of the known problem from microsoft.
  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
  2. Then re-boot to clean registry.
  3. Install the 'Universal Serial Bus Controllers' using XP Setup CD.
  4. Then check the Mass storage, PDA etc, it should recognized by XP.
  5. Then install printer driver (don't attach printer to system untill setup finish or setup says to connect).

I think it will fix.
Please let me know your feed-back.

Thanks
Iqbal

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Computer won't recognize printer


We know it isn't the printer or the USB cable. We know it isn't the software. You are running Windows XP on both the desktop and laptop, correct? On your desktop, you go to 'Start''Settings''Printers' and is the printer there ?? Try this; go to 'Start' 'Settings''Control Panel'. Double click the 'System' icon. Click on tab 'Hardware', click on 'Device Manager'. Do you see a yellow (!) on any Universal Serial Bus Controller. If not, were good. Check all USB ports with a USB mouse or device to make sure they're active.

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