Question about Maytag EPIC MFW9700S Front Load Washer

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Water Leak from the Front Door of our Maytag Epic MFW9700S

A small amount of water (about 1/8 cup?) leaks from the bottom of the front door of our Maytag Epic 9700S washer. It seems to happen in the beginning of washing cycles when the water is filling the drum as it is spinning. The washer is a little over a year old and just out of warranty. This has actually been going on for a few months (I wish I had fixed it while under warranty!)

I suppose the big rubber gasket around the drum that meets the door is suspect, but it doesn't seem particularly easy to replace, so I thought I'd ask here to see if others have seen and fixed this problem.

I don't think it's related, but in the past, the washer had an FH error, which I fixed by replacing the spigot, and a F2 error, which I fixed by removing a baby sock stuck in the drain filter at the bottom of the machine.

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  • 2 more comments 
  • campbex Mar 07, 2009

    My Epic Z was purchased about 4 months ago, but only installed and used for the first time in our new condo 2.5 weeks ago. On our 3rd or 4th use of the washer, it leaked from the front across our kitchen floor. Not a huge leak either, but enough to be worried about. Should we simply be calling service?

  • Anonymous Mar 07, 2009

    my problem is the door gasket wont stay there a glue or way to seal this?

  • captn_carrot Mar 14, 2009

    Around here, the Maytag repairman wants $300 to come replace the $29 gasket. Which makes me kinda realize why the one on the commercials is so lonely. LOL.
    Given that's a 1/3 of the price of a spanking new machine, was your time and effort worth that, or would it still been better to cough up the C-notes?

  • John Doe Apr 01, 2009

    Shaggyone was right -- it was the gasket -- but I wound up fixing this myself. There was a small portion of the gasket that had been ripped out. Probably got caught on a zipper of clothing item that was being pulled out. The missing piece was about the size of a quarter, and from the part of the gasket that rests against the see-through front window. So water was seeping through the front door at the rip.

    A replacement gasket was going to be about $90-100. Plus it looked fairly complicated to install the gasket. Lots of pieces had to come off.

    So I decided to try to fix it myself. I went to a hardware store (Home Depot) and got flexible rubber cement (cement that has some flex once it dries) and a piece of rubber/plastic (I walked around the aisles looking for the right material, and settled on a long piece of flexible plastic they sell in the door department -- I can't remember exactly what the plastic is for). I cut out a piece of plastic the same size as the missing part of the gasket, and glued it into place, then ran a test wash, and it's been working fine.



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The water leaking is most likely the gasket. It may have a little rip or something making it not seal. Im not sure about Maytag but on our GE we had to slide the the top back to remove some screws then (I believe to was for the control panel) Then we removed screws for the door and the front of the washer. When that was done you have to remove a round clamp that holds the gasket on. Then replace the gasket.

My suggestion is to have a appliance repair come and do it. Its a pain to do, at least it was for me.

Posted on Jan 28, 2009


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