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I have a small computer shop and am having trouble with HP computers when I try to reload the operating system. I get a blue screen with error message.

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Hp's are really a pain. they only respond to the recovery disk that they are shipped with. you may be able to get a recovery disk from pawn shops in town i assume.

Posted on Jan 28, 2009

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Blue screen


Your going to have to reformat windows, or actually put a new operating system on. If you can take a picture of the error codes on the blue screen, or write them down, definitely do so. Then google "blue screen error (the code or codes)". That should help you identify the problem

Sep 10, 2012 | HP Hewlett Packard Compaq 6720s Laptop...

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HELP!


You have what is called the "blue screen of death", what this is caused by is a catastrophic failure of the operating system software in the computer. When you bought the computer you were either provided with a set of recovery disks to reload the operating system or prompted to make them from files in the system already. You must reload the operating system to correct this, there is just no other easy way around this. If you con;t have the recovery disk set contact the parts dept for the maker of the computer to order them, they are fairly cheap.

Feb 13, 2012 | Office Equipment & Supplies

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I turn on the computer, the Windows XP comes up then the screen goes black.


Some of the windows files may be corrupted, if you have the recovery disc! try and reload the operational system, if this fails! it indicates a hard drive issue that needs to be checked further to see if there are bad sectors on the hardware, you may end up pulling it to have it tested at a computer shop.

Mar 13, 2011 | HP ProBook 6440b Notebook

3 Answers

Blue Screen windows 7 PC closes with a Blue Screen and Restarts


There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.
How to analyze blue screen errors The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.
Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.
Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.
The most common cause of blue screen errors In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.
So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.
If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.
In most cases updating or reinstalling drivers will solve your blue screen errors.
Other causes of blue screen errors However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:
  • Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.
  • Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.
  • Update Windows - missing updates, including service packs can be a source of stop errors.
  • Check your system - run a virus scan and spyware scan after updating your definition files.
  • Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.
List of STOP Errors Causing BSOD:
  • Stop 0×00000003 UNSYNCHRONIZED_ACCESS
  • Stop 0x0000000A IRQL_NOT_LESS_OR_EQUAL
  • Stop 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
  • Stop 0×00000023 FAT_FILE_SYSTEM
  • Stop 0×00000024 NTFS_FILE_SYSTEM
  • Stop 0x0000002E DATA_BUS_ERROR
  • Stop 0x0000003F NO_MORE_SYSTEM_PTES
  • Stop 0×00000044 MULTIPLE_IRP_COMPLETE_REQUESTS


Here are 2 solutions:
Solution #1 Scan your registry for errors.
A Registry Cleaner scans your computer for errors in your PC's registry. Your computer's registry contains information about your Windows XP operating system, including driver, printer, software information. Over time, your computer's registry may start to contain obsolete data. A corrupt registry will easily slow down the speed of your computer because applications and drivers are loaded even though they're not in use. Fixing your registry of errors will not only prevent the Windows XP Blue Screen Of Death, it'll allow your computer to boot faster, open up multiple folders quicker. A listing of registry cleaners can be found here.
Solution #2 Process of Elimination
When the CPU calls certain functions from the RAM, or Random Access Memory, and the data rests in a faulty section of the RAM, this will cause the blue screen to appear. I recall a time whenever my computer booted up and started loading the Norton Anti Virus program, the blue screen error message would appear. This happens because the CPU is accessing data from faulty locations within the RAM when loading the anti virus software.
This method involves having 2 sticks of RAM. Remove 1 stick of RAM and wait to see if the blue screen surfaces, do the same for the other.
Through process of elimination, you'll find the cause of the Windows XP blue screen of death error.
Because getting into the hardware can be a little techy for computer hardware "adverse" readers, a simple 2 step plan is to first clear your PC of any registry errors. Then if the blue screen of death goes away, we would have saved ourselves the trouble of having to open up the PC casing and touching the hardware components

Dec 08, 2010 | Computers & Internet

1 Answer

I am using a Dell laptop. Problem: The moment I turned it on right after my short break, the screen turned blue with the message "Fatal system error. System has shut down. 0xc00000034 (0x00000000...


If this has happening frequently the remedy lies in reloading the Operating System for which you must be having the CDs which came with the computer when you bought it.

Jan 24, 2010 | Computers & Internet

1 Answer

MY COMPUTER IS NOT EVEN A YEAR OLD AND MY WINDOWS VISTA WILL NOT LOAD AT ALL. IT KEEPS SHOWING THE BAR AT THE BOTTOM OF THE PAGE AS IF TO LOAD BUT THEN THE SCREEN JUST GOES BLUE AND THATS IT. I PURCHASED...


Sorry to tell you that the best way is to reinstall your operating vista (windows vista) as you can see it is already corrupted. So you better send your computer to the nearest computer shop for proper installation of operating system.

Oct 14, 2009 | Computers & Internet

1 Answer

COMPUTER RESTARTS UNEXPECTADLY


Maybe the hardware inside of the computer is not supporting the operating system of the computer, Check the specification of vista operating system if match to hardware of the computer. if not i might advise you to use the XP operating system to the computer.

Mar 16, 2009 | HP Pavilion a450n PC Desktop

1 Answer

Computer is infected with viruses


Blue screens as a result of infection mean the virus has corrupted the operating system. You can fix it by doing an operating system repair with your recovery or operating system disc. Depending on the virus, this may only be a temporary fix. If this turns out to be a temporary fix, then the sure way to fix it is to completely wipe the hard drive, completely reformat using NTFS, and reload the operating system, which I would recommend. If you have any problems during or after the reload, then the virus damaged the hard drive and it will need to be replaced.

Jul 07, 2008 | Gateway MX6920 Notebook

2 Answers

Blue screen


The blue screen indicates either an operating system error that will need either a system repair or reload using the system recovery disc or an operating system disc, or it indicates a hard drive failure, in which you will need a new hard drive. Start by trying a system repair, then reload if the repair doesn't work. If the machine has issues during or after the repair/reload, then it's the hard drive. The blue screen should have an error code. Sometimes it's helpful if you list the error code, it could tell us exactly which it is. I won't be back until tomorrow, but if you want to try the repair/reload tonight, and if it doesn't work let me know and I'll see if I can tell you what the code means.

Jun 22, 2008 | Dell Inspiron 6000 Notebook

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