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Blue screen I get a blue screen when trying to reload windows with an error that if it is the first time seeing message to restart, but that does nothing. What else can I try?

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  • Robert May 11, 2010

    when you say reload, do you mean reformatt or after restarting the machine?

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First clean the memory of your computer with a pencil eraser, and then start windows again, if the problem still exist, pull out the processor of your motherboard and then clean it with a pencil eraser, then reset your processor, then start windows again, if the problem still exist, just reformat your computer and make a backup of the files that are important. Hope this one's help

Good luck

Posted on Jan 28, 2009

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I have a dell opticplex gx620. It was working perfectly until the windows crashed. I have been trying to reload windows xp but once i press f8 to accept it will show blue screen.


You need an actual Dell windows disk to reload to a new hard drive as it will flash the associated drivers and boot sequence to the RAM. Nothing else works with DELL!

Oct 27, 2014 | Dell OptiPlex GX620 PC Desktop

1 Answer

Blue screen of death. unable to download drivers. can not get to safe mode. cannot reload orperating system disks.


First off, note down all relevant information when you see a BSOD flash across the screen. This includes the error number and friendly name from the 'bugcheck' section of the stop error (see above), and any file names specified in the 'driver information' section.
If the BSOD comes up on the screen for a split-second before the PC restarts and wipes all the useful information away, we need to change some settings within WinXP. In most cases, it should be possible to stop your PC from automatically restarting when it develops a major error, allowing you enough time to jot down the BSOD error message. If you are using WindowsXP, right click on my computer > Properties > Select the 'Advanced' tab > and under 'startup and recovery' click the 'settings' button. This will open a new window, and under the 'System Failure' heading, uncheck 'Automatically restart.' Continuing on, attempt to restart the computer normally into Windows. If the BSOD occurred while booting Windows, you may be taken to a troubleshooting menu and will have to select 'attempt to start Windows normally.' If your computer starts correctly, continue using it and store the error information for later reference. If the BSOD reoccurs at random or irregular periods, see Section D below on troubleshooting intermittent stop errors.
If your system does not start correctly or the stop message happens again, reboot the system. When the POST (memory checking) screen comes up, press F8 repeatedly. This will bring you to the Windows advanced options menu.
In the Windows advanced options menu choose 'safe mode' to attempt to boot into Windows Safe mode. Safe mode loads Windows XP with a minimal set of drivers and no automatically loaded software. If faulty software or drivers are causing your BSOD problem, safe mode should load correctly. If safe mode loads correctly, refer to Section A below on 'troubleshooting software stop messages.'
If safe mode does not load correctly, and/or you get the same stop message upon attempting safe mode, it's time to try the 'restore last known good configuration' option in the advanced options menu.
Restart your computer, pressing 'F8' again to load the advanced options menu and select 'last known good configuration (your most recent settings that worked).' This uses Windows XP's built in system restore utility to restore the most recent save point, which should be the last time you installed any drivers or other software. If your system boots normally after this operation, hopefully your problem has been fixed.
If you are still receiving a Blue Screen Of Death after the above procedures, or if system restore was disabled on your system, note down any new information on the error and start thinking. Did you install any new hardware or software just before this problem occurred? The driver information section of the BSOD may help with this.
If you did install new hardware or software, and you think you know what it might be that is causing the problem, this gives you a big boost in resolving the situation.
Otherwise, proceed to the advanced troubleshooting sections below. Chances are your error is hardware or system file based and will require more effort to repair.
Specific Repair Instructions
If you have a reoccurring Blue Screen Of Death or crashing problem, and can't use Windows effectively because of it, it's time to look at more specific methods of troubleshooting your problem. Depending on the results of the basic troubleshooting steps above, you should have a good idea of whether the problem that is causing the stop messages is related to software or drivers you have installed, or is a hardware or system file issue.
Essentially, if you can't boot into Windows XP safe mode because of crashes or Blue Screens Of Death, you likely either have a hardware error or one or more essential system files is corrupted or missing. If you can boot into Windows XP safe mode, but get constant or frequent BSOD's when running XP normally, you have a software or device driver problem.

Make sure that if you added any RAM to your computer which is a common cause for BSOD that you added the correct RAM for your computer and that it is equally distributed in the ports meaning each port for the RAM has the equal amount of RAM on each side (eg, one stick 1GB, and the other has 1GB, etc).

Jan 03, 2010 | Dell Dimension 2400 PC Desktop

1 Answer

When I turn on Dell Inspiration 1525 laptop. after 2 minute it appear blue screen error and then restart the system.


As soon as you see your "wallpaper" on the Windows desktop, click Start.
Point to My Computer.
Click with the SECOND (usually the RIGHT) mouse-button on My Computer.
Click Properties.
Click Advanced.
Below Startup and Recover, click Settings.
Click to remove Automatically Restart.
Click OK.

Now, the next time that you see the "Blue Screen Of Death", what message _stays_ on the screen? Write it down. On another computer, do a Google-search for that string, and read what others have done when they have gotten the same error-message.

Oct 22, 2009 | Dell Inspiron 1525 Notebook

1 Answer

Can't reload windows xp. Keeps shutting down???? Acer 2700 Laptop


this happens when you have errors with the hard drive not responding to the new boot or drivers not responding. is this a clean install or a restore? if you are not using the original xp disk the machine came with you may get these errors. the blue screen usually has a message in it. let me know what it says if you get a second.

Jul 18, 2009 | Computers & Internet

1 Answer

Lenvo blue screen error message when computer starts up


Please try to unplug the laptop from power and remove the battery for over 10 seconds. Then start it up again. There are other things we can try if this does not work.

Mar 19, 2009 | Lenovo 3000 N200 Notebook

1 Answer

Crash and blue screen with error message


You would first need to make sure Windows does not restart automatically when a blue screen error appears. Then you can analyze the problem and fix the cause.

Have a look at BSDO error fixing.

Feb 22, 2009 | Samsung NC10-14GW Notebook

1 Answer

Dell B130 Blue screen error


you need to reload/restore your Operating system

Feb 03, 2009 | Dell Inspiron B130 Notebook

1 Answer

Blue Screen of Death


Here's a start....when it reboots, press F8 to get the safe mode screen. On it should be an option to disable automatic restart on error. That way, it won't restart when you get the BSOD and you can read what it is saying. I would start with making sure all drivers are up to date though.

Jun 26, 2008 | Acer Aspire 3000 Notebook

1 Answer

Problem restarting, "press r"


  1. Start the laptop
  2. when the logo screen turns black start pressing F8 a few times.
  3. A Windows Boot Options screen should show on the screen
  4. If you see the Windows Logo (the normal thing when Windows loads, then press reset and try again
  5. At the Windows Boot Options screen select "Last known good configuration" and press Enter twice
It "should" now load normally, if not then..
  1. Replace step 5 above with "Safe Mode" and see if that loads all the way through. If so, then restart and see if its OK now.
If not, then post back with any error messages and we can look at something else.

Apr 13, 2008 | Toshiba Satellite A105 Notebook

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