Question about HP Pavilion a420n PC Desktop

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Blue screen I get a blue screen when trying to reload windows with an error that if it is the first time seeing message to restart, but that does nothing. What else can I try?

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  • Robert May 11, 2010

    when you say reload, do you mean reformatt or after restarting the machine?

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First clean the memory of your computer with a pencil eraser, and then start windows again, if the problem still exist, pull out the processor of your motherboard and then clean it with a pencil eraser, then reset your processor, then start windows again, if the problem still exist, just reformat your computer and make a backup of the files that are important. Hope this one's help

Good luck

Posted on Jan 28, 2009

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Posted on Jan 02, 2017

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I have a dell opticplex gx620. It was working perfectly until the windows crashed. I have been trying to reload windows xp but once i press f8 to accept it will show blue screen.


You need an actual Dell windows disk to reload to a new hard drive as it will flash the associated drivers and boot sequence to the RAM. Nothing else works with DELL!

Oct 27, 2014 | Dell OptiPlex GX620 PC Desktop

1 Answer

Igxprd32 error


To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

Apr 13, 2012 | Computers & Internet

1 Answer

Sir my pc has automatically restart and does not worked proprely they can give the fatal error plzz helpp me


Are you getting a Blue Screen error and can't read it because the computer keeps restarting?

If So, turn off the computer, then turn it on and immediately start hitting the F8 key repeatedly until you see Safe Mode. Scroll down past safe mode and you will see an option to Disable Automatic Restart. The next time you boot up you will be able to see the error message.

If it is a Blue Screen Of Death (BSOD) error message, you might need a system disc.

Mar 26, 2012 | Dell OptiPlex GX620 PC Desktop

1 Answer

Disabling reboot on failure


The default is for automatic restarts which does not let you see the error message. Power off your computer, turn it on; immediately hit F8 several times a SECOND; You'll get a screen that will have a number of options, one of which is turn off automatic restart. Check that.
Now you will get a "blue screen" message that will help diagnose the real problem.

The default is for automatic restarts which does not let you see the error message. Power off your computer, turn it on; immediately hit F8 several times a SECOND; You'll get a screen that will have a number of options, one of which is turn off automatic restart. Check that.
Now you will get a "blue screen" message that will help diagnose the real problem.
Hope this information will help.
Your response is very much appreciated. Thank you for using Fixya... Hope this information will help.
Your response is very much appreciated. Thank you for using Fixya...

Sep 28, 2011 | Computers & Internet

1 Answer

Blue screen of death. unable to download drivers. can not get to safe mode. cannot reload orperating system disks.


First off, note down all relevant information when you see a BSOD flash across the screen. This includes the error number and friendly name from the 'bugcheck' section of the stop error (see above), and any file names specified in the 'driver information' section.
If the BSOD comes up on the screen for a split-second before the PC restarts and wipes all the useful information away, we need to change some settings within WinXP. In most cases, it should be possible to stop your PC from automatically restarting when it develops a major error, allowing you enough time to jot down the BSOD error message. If you are using WindowsXP, right click on my computer > Properties > Select the 'Advanced' tab > and under 'startup and recovery' click the 'settings' button. This will open a new window, and under the 'System Failure' heading, uncheck 'Automatically restart.' Continuing on, attempt to restart the computer normally into Windows. If the BSOD occurred while booting Windows, you may be taken to a troubleshooting menu and will have to select 'attempt to start Windows normally.' If your computer starts correctly, continue using it and store the error information for later reference. If the BSOD reoccurs at random or irregular periods, see Section D below on troubleshooting intermittent stop errors.
If your system does not start correctly or the stop message happens again, reboot the system. When the POST (memory checking) screen comes up, press F8 repeatedly. This will bring you to the Windows advanced options menu.
In the Windows advanced options menu choose 'safe mode' to attempt to boot into Windows Safe mode. Safe mode loads Windows XP with a minimal set of drivers and no automatically loaded software. If faulty software or drivers are causing your BSOD problem, safe mode should load correctly. If safe mode loads correctly, refer to Section A below on 'troubleshooting software stop messages.'
If safe mode does not load correctly, and/or you get the same stop message upon attempting safe mode, it's time to try the 'restore last known good configuration' option in the advanced options menu.
Restart your computer, pressing 'F8' again to load the advanced options menu and select 'last known good configuration (your most recent settings that worked).' This uses Windows XP's built in system restore utility to restore the most recent save point, which should be the last time you installed any drivers or other software. If your system boots normally after this operation, hopefully your problem has been fixed.
If you are still receiving a Blue Screen Of Death after the above procedures, or if system restore was disabled on your system, note down any new information on the error and start thinking. Did you install any new hardware or software just before this problem occurred? The driver information section of the BSOD may help with this.
If you did install new hardware or software, and you think you know what it might be that is causing the problem, this gives you a big boost in resolving the situation.
Otherwise, proceed to the advanced troubleshooting sections below. Chances are your error is hardware or system file based and will require more effort to repair.
Specific Repair Instructions
If you have a reoccurring Blue Screen Of Death or crashing problem, and can't use Windows effectively because of it, it's time to look at more specific methods of troubleshooting your problem. Depending on the results of the basic troubleshooting steps above, you should have a good idea of whether the problem that is causing the stop messages is related to software or drivers you have installed, or is a hardware or system file issue.
Essentially, if you can't boot into Windows XP safe mode because of crashes or Blue Screens Of Death, you likely either have a hardware error or one or more essential system files is corrupted or missing. If you can boot into Windows XP safe mode, but get constant or frequent BSOD's when running XP normally, you have a software or device driver problem.

Make sure that if you added any RAM to your computer which is a common cause for BSOD that you added the correct RAM for your computer and that it is equally distributed in the ports meaning each port for the RAM has the equal amount of RAM on each side (eg, one stick 1GB, and the other has 1GB, etc).

Jan 03, 2010 | Dell Dimension 2400 PC Desktop

1 Answer

I have a problem with my del optplex gx260 is keep on restarting, why?


If the computer is restarting continously at the windows loading screen then you have a windows issue of which your computer is "Blue Screening" and restarting. In this case you arent really seeing the blue screen as windows restarts immediately as the error occurs. My advice to you is to press F8 before the windows loading screen and choose to "not restart automatically on error" that is not entirely what it says but its to that regard. If that doesnt work try pressing the "Pause Break button continously until the blue screen appears, read the error and google it to find out what is causing the error and go from there. Please feel free to get back to me on this if my information doesnt help or i need to explain further.

Nov 16, 2009 | Dell Computers & Internet

2 Answers

Xps 420 keeps freezing or going to blue screen


Same with my Dell Vostro 420. At this rate I will just buy a new PC as I am wasting too much time on this. We tried usual stuff like cleaning inside, making cooler, removing certain virus software, still no luck. I have to restart 4 times a day and keep saving material. Can only restart by turning it off by pulling out power socket.

Jun 24, 2009 | Dell XPS 420 PC Desktop

2 Answers

Computer will not boot up. I have tried to boot up in safe mode, normal, safe mode with prompt command...nothing works, just goes back to the normal start up screen and keeps doing the normal start up over...


It looks like you're encountering an endless reboot? Here's what to do to find the actual error message.

  1. Turn on the computer, and press F8 after the POST screen but before Windows attempts to start to access the advanced startup options.
  2. Select "Disable Automatic Restart On System Failure" and press Enter.
You should now get a blue screen with an error message and error codes. Please write these codes down and report back.

Mar 24, 2009 | HP Compaq Presario SR1830NX PC Desktop

4 Answers

Blue Screen


Usually when you get a blue screen an error shows up on the page. This error can assist in solving the problem! The error is something like STOP 0x00000000 You might need to try it one more time to get the stop error! Write down any error messages or filenames of the screen! cause sometimes stop errors are caused by faulty programs! Search support.microsoft.com for the meaning of the stop error or post back information to this post so that i can see what could be the problem! Another question, Do you have sp2 installed? regards, babb

May 08, 2007 | E-Machines eMachines Desktop PC

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