Question about Linksys WCG200 Wireless Cable Modem 54G Gateway with 4 Port Switch Router (NETWLSWCG200)

1 Answer

Conflict between wireless router and cordless phone

When ever i use the phone, it kicks me off the internet, my phone is a ge 2.4 ghz, do i need to reconfigure?

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  • Michael Ward May 11, 2010

    What kind of internet acess do you have? Who is your ISP? How old is your router? How old is you phone? Is there a filter between the wall jack and the phone?

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  • 34 Answers

Hi,
you should try changing your wireless channel in the router setup.
1) log into your router.
2) go to the wireless setup page.
3) change the 'Wireless Channel' from auto to 1-11.
4) re-boot your router and re-connect to it.
5) use your cordless phone and see if the connection drops out.
6) repeat steps until you have a stable channel

good luck :)

Posted on Jan 29, 2009

  • Tekmekanik
    Tekmekanik Jan 29, 2009

    Just to clarify, your cordless phone and wireless router are operating on the same 2.4GHZ frequency band; which is split into channels i hope you can find a router channel that will work. If not you might try changing the location of your phone base or router further from each other.

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1 Answer

Will your internet box interfear with a cordless phone if they are to close together ?


A wireless router and wireless network adapters can have interference issues with cordless phones. It depends on the network adapter frequency and the cordless phone's frequency. Most problems will occur with a phone that uses 2.4GHz. This frequency will interfere with 802.11b/g networks and single-band 802.11n wireless signals.

A DECT cordless phone operates at a different frequency from the 802.11g and 802.11n single-band and will not interfere with a wi-fi network with those modes.

However, some routers and wireless adapters can use the 5GHz range (802.11n and 802.11ac, among them). These can have a problem with cordless phones that use 5.8GHz. However, there is a simple solution to avoid much of the interference at 5GHz. First determine the frequency range of your phone by getting the FCC ID from the base of the phone. Then use Google or another search engine to find "FCC ID Search Form". It has been at http://transition.fcc.gov/oet/ea/fccid/ in the past. The first three characters are the Grantee ID for the search form. The rest is the product ID. Look for the SAR report for the phone and then (probably on the second page) find the TX frequency range and the Max RF output power tested. Now go to the wireless router's setting page and make sure that it is using channels that do not use the same frequency and power range. See http://bradsfavorite.com/avoid-interference-5-ghz-wifi-5-8-ghz-cordless-phones/ below the 5GHz Wifi Frequencies for a table with the channel and frequency ranges for routers.

Once everything is clear, you can visit ScanmySpeed.com and have an internet speed test to ensure that there is no disturbance in your connection.

Nov 01, 2014 | Lands Phones

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Will a cordless phone interfear with your internet or the cordless phone if its to close to your internet box?


A wireless router and wireless network adapters can have interference issues with cordless phones. It depends on the network adapter frequency and the cordless phone's frequency. Most problems will occur with a phone that uses 2.4GHz. This frequency will interfere with 802.11b/g networks and single-band 802.11n wireless signals.

A DECT cordless phone operates at a different frequency from the 802.11g and 802.11n single-band and will not interfere with a wi-fi network with those modes.

However, some routers and wireless adapters can use the 5GHz range (802.11n and 802.11ac, among them). These can have a problem with cordless phones that use 5.8GHz. However, there is a simple solution to avoid much of the interference at 5GHz. First determine the frequency range of your phone by getting the FCC ID from the base of the phone. Then use Google or another search engine to find "FCC ID Search Form". It has been at http://transition.fcc.gov/oet/ea/fccid/ in the past. The first three characters are the Grantee ID for the search form. The rest is the product ID. Look for the SAR report for the phone and then (probably on the second page) find the TX frequency range and the Max RF output power tested. Now go to the wireless router's setting page and make sure that it is using channels that do not use the same frequency and power range. See http://bradsfavorite.com/avoid-interference-5-ghz-wifi-5-8-ghz-cordless-phones/ below the 5GHz Wifi Frequencies for a table with the channel and frequency ranges for routers.

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Hi there,

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