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If you have difficulties connecting your cell phone to your computer and unable to download the photos and music files to your computer. If these files are stored on the SD card on your cell phone, then remove the SD card from your cell phone and insert this SD memory card into an USB memory card reader. Connect the USB memory card reader into the USB port in your computer. The computer will see the SD memory card as an external storage device, you can then open the various folders on the SD memory card and copy the files to your computer.
It is asking add disk because you have not inserted any memory card in the phone.
First, you need to insert a micro sd card in the phone as this phone has very limited phone memory. These are very cheap now and can be bought online.
After that, you will be able to add music and other files to phone.
It is hard to provide any useful suggestions without knowing the type of cell phone your son is using.
Normally he would put the memory card in the cell phone microSD slot (provided it can support 2gb card), plug the USB cable from computer to cell phone (if it supports this). Normally the phone will have also got some software apps CD which should be loaded to computer. This will provide the necessary functions to load music files to the phone.
Alternative to USB is bluetooth connection which both the computer and the cell phone will have to support. He can transfer music files that way.
I am not sure if he can copy the files directly from the computer to the memory card and play it on the cell phone as data formats are not standard. Also iTunes files need to converted to mp3 format. If these are protected iTunes files then it becomes a bit harder - best to burn a CD and then rip into mp3 format.
Once again these suggestions are useless if cell phone cannot play music (mp3 or WMA etc) files, does not have microSD slot, does not have USB or bluetooth support.
just get the software from the internet and the usb cable, or if u hav a memory card on usb mode (in phone settings) go on mass storage, and connect ur usb and it shud work if dat dunt work get a memory card adapter and conect it 2 ur laptop and send it 2 it hope this helps.
transferred all my files onto my computer, then proceeded to format the memory card whilst in the phone. transferred all the files back onto the memory card and bingo the music player works fine. Strange that the memory card was from my samsung e900 and worked fine.
Hi By default, it may go to the phone memory unless it asked you where you want to put your download file. If they don't ask then it will save your file into your phone memory by default. go to Music -->Audio or Music or scrol down to Memory Card. You need to format your memory card first when you first insert it into your phone then after that you can perform the downloading so you will b able to see where the download file goes. Good Luck