Question about Lexmark Z735 InkJet Printer

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Lexmark 730 Communication Not Available Error message with Vista

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  • Sanath Kumar V May 11, 2010

    Do u have any Anti Virus on your Computer.....Foreg: McAfee or Norton..............
    Thanku


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The first thing make sure your antivirus software has exception for Firewall Program Exceptions for allow access ..for the follwoing programs like "Printer Communication system" or "Lexbec server" or "Print Spooler" etc..If you dont know to check exceptions or create on try disabling the firewall and check..if your antivirus is expired uninstall it completely first..
then try this
Reinstall the Printer driver in the following Method..
Disconnect the Printer
1.Click>Start>Control Panel>Printers and Faxes and delete the The Printer that you are reinstalling the driver for delete all if there are more than 1 printer of the same.
2.Go to Control Panel>Add/Remove Programs> Uninstall the Lexmark related Programs
3.Restart the computer
4.Start > Run > Type in "cmd"
5.now you will have command prompt Type this and hit enter "net stop spooler"
6.Click>Start>Run Type in "C:\WINDOWS\system32\spool\drivers" Hit Enter
7.You will have the following folder open rename the W32X86 folder to W32X86.OLD
8.Restart the computer
9.Insert the Lexmark CD and start installing the software Note : Connect the Printer only when the installation is prompted to connect..

This should defnitely take care of your problem..
Note if you are using vista try this first
Start type msconfig open that go to tools tab and disable UAC and restart and check..

Posted on Jan 28, 2009

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