Question about Apple iPod touch

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Diabled iPod touch

My iPod touch is disabled. my daughter usually plays with it and she must have disabled it and now i can not restore it. i am trying to connect it to itunes on my new laptop but i keep getting the same message: "itunes could not connect to ipod because it is locked with a passcode" i tried many times to restore it but i can't even do that....is there anything that i can do. i called apple and talked to a representative but he said that i might have to send it in because it is not under warranty anymore...they want to charge a fee but i wanted to see if there is another way of fixing it before i have to spend any more money on it. any help would be appreciated....thanks

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1 Answer

My i pod is diabled how do you able it i need help can you help me


If your iPod is disabled from a passcode that is entered too many times you'll want to follow:
http://support.apple.com/en-us/HT1212

It will instruct your to put your iPod into recovery mode to do a restore to factory setting (this will erase the iPod).
If you have a backup available, that doesn't have the passcode in it then use:
http://support.apple.com/en-us/HT203977

Be warned that if the passcode is on the backup and you do not know the code, then you will be back to square one and have to restore it to factory settings again. Good luck!

Oct 02, 2014 | Apple iPod touch

1 Answer

My ipod is diabled


Press and hold the "Menu" button and the "Play/Pause" button together if using an iPod Touch. Press and hold the "Menu" button and the "OK" button together if using an older iPod. Continue holding the buttons together until the screen flashes and then displays the iPod name and the Apple logo. Release the buttons. Wait as the iPod resets itself and turns itself back on. Leave the iPod connected to the USB connector so that it can fully charge the battery. Remove the iPod from the USB connector. Navigate to a song using the menu selection and play some music

Mar 24, 2013 | Apple iPod touch

1 Answer

Ipod touch is diabled


plug it into the original computer that you set it up with and through itunes you will be able to reset it. Once the ipod appears under devices click on the restore button it will indicate that you can restore settings etc. If it is not the original computer that you are using you will be able to reset it but will lose the information on it. Hope this helps.

Jan 04, 2012 | Apple iPod 4th Generation MP3 Player

1 Answer

My ipod touch 32gig is diabled..i already restore the unit but still disabled...hope somebody can help and give some solution..thank you....


Did you restore it with iTunes? If so, I suggest you go to Apple store and find geniues. If not, connect your iPhone with iTunes, and then press power and home till iTunes tell you there is a device need to restore, and then resotre your iPhone.

Jan 05, 2011 | Audio Players & Recorders

1 Answer

My daughter put a passcode on it and got it wrong to many times and now it is disabled and wont connect to ITunes


Yes, iTunes will not recognize your iPod touch because it's locked with a passcode. Unless you can remember the passcode, the only thing you can do is to put your iPod touch to DFU mode and restore.
Click here for step by step instruction.
Doing so will wipe out all data from your iPod touch.
For more iPhod touch / iPhone tips, click here.

Feb 11, 2010 | Apple iPod touch

1 Answer

My daughter was playing with my i pod touch.i cant get it open.i do have a passcode.but is says.i pod is disable.how can i get it unlocked


The iPod touch was disabled because the wrong password was entered too many times.

Connect the iPod to the computer you normally sync it with. After that you will be able to unlock it.

Nov 14, 2009 | Apple iPod touch

3 Answers

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You need to put in DFU MODE, and restore your ipod touch.
Easy:
Press The Home Button + power button for 10 seconds. after 10 seconds, press only the Homme button.
And now, connect your ipod touch on itunes and press RESTORE.

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1 Answer

Daughter playing with ipod touch changed password


Connect the iPod back to the computer and restore it from the last Back-Up.

Jun 19, 2009 | Apple iPod touch

17 Answers

8GB iPod Touch Disabled


Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!

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