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I can't get my computer to recognize the port that printer is plugged in to. I just bought this printer and it won't print anything. I have tried troubleshooting and the printer makers on line support.

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  • Wayne Mineard
    Wayne Mineard May 11, 2010

    More specifics please:



    Make and model of the printer.



    Operating system you are using.

  • Richard O
    Richard O May 11, 2010

    Is it a usb printer?

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Normally Windows will automatically detected and load drivers for standard, ECP, and EPP parallel printer ports. USB ports used for printers, that's more complicated and often requires that drivers and/or software be loaded BEFORE connecting a USB printer

Posted on Feb 20, 2009

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Hello:

To resolve this situation try the following:

1) re-install a driver. Goto HP.com and download a anew driver. COmpletly uninstall the old one.

2) Force your deskjet to run a self test...disconnect the cable from the PC...power off the unit...hold down the print button...turn unit back on.

3) try a new cable

4) Download a manual here

I hope you are up and printing soon.

Good luck to you my friend,

Seek PC Repair

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