Question about IBM ThinkPad T22 2647 Notebook

2 Answers

Ran webroot antivirus and everything dissappeared

After running scan, computer would not reboot, would not function at all to shut it down properly. I turned it off and back on by the power button, when it came on there is no desktop, I cannot access anything, (the control panel, my computer, taskbar, etc). When it powered up it said "icon could not be set" (or cannot, not sure exact words)
The only way to access anything was going through my email notifier to search the web. Cannot shut it down properly at all, and can only access web. I cannot access my online user manual, and no longer have the backup cd's, they burned up in a fire a couple years ago.

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  • maxg1965 Jan 28, 2009

    I cannot access anything to do these tasks, and right after I purchased and installed webroot (in December) I tried to system restore and my computer will not find an appropriate date to restore it to

    So how would I access?

    Thanks

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2 Answers

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Go into webroot,go to the restore file,restore to before running webroot.

Uninstall webroot

Posted on Jan 28, 2009

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  • Contributor
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You need to hit "ctrl alt del" hit task manager, then hit file->run and type explorer and hit enter

Posted on Jan 28, 2009

  • Ben Wine Jan 28, 2009

    You can press ctrl alt del with out haveing a desktop

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Is Webroot Support available on Webroot Support Phone Number?


Every computer with the internet connection may get infected by PC threats like Trojan, spyware, adware and malware. For the installation, configuration, and up-gradation of Webroot antivirus software you can go for Webroot technical support. Our certified experts are now ready to help you, so contact us our Webroot support phone number to make a conversion with our technical support experts. You need to run Antivirus scan at least once or twice a week. This way you will come to know the current status of the computer. Webroot antivirus can easily remove malware and spyware from your devices if you take its updates time to time. you can set it to Automatically update schedule. If you want to upgrade your webroot antivirus to its latest version, get in touch with Webroot customer support experts by dialing Webroot technical support phone number then our Webroot support team provide you best helpline and solutions.

Webroot Antivirus Technical Support

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I'm getting an error from Webroot whenever I reboot. It says: Installation or Upgrade Error A problem occurred during the upgrade process. To fix the issue, you must restart your computer. ...


Webroot: This solution addresses Spy Sweeper 6.1 6_icon1.png and Webroot 2011 (version 7.0) 7_icon1.png

The Webroot Client Service must be running on your computer in order for Webroot software updates to function. If your updates are failing, follow the steps below to make sure the Client Service is started on your computer.
  1. Follow the instructions for your operating system.
    For Windows XP:
    1. Click the Start button, then click Run. The Run box opens.
    2. In the Run box type services.msc and press OK. The Services window opens.

  2. For Windows Vista or 7:
    1. Click windows_7_start_button.png or the Start button.
    2. Type services.msc in the Start Search box and press the enter key. The Services window opens.
  3. In the Services window, scroll down and locate Webroot Client Service.
  4. Right-click on the entry for Webroot Client Service and choose Properties from the menu that appears. The Properties box for the service will open.
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Sep 01, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Slow speed


If you do not have sufficient anti virus / spyware software then you most likely have a virus.
Clarify with what antivirus you have installed if any...
If you don't have any then I would suggest buying one of the following
Bit Defender Internet Security or Antivirus Pro http://www.bitdefender.com/2011/en/internetsecurity2011/?gclid=CLjrkuuU-6kCFQQCbAodJX-fZg
Webroot Internet Security or Antivirus with spysweeper http://www.webroot.com/En_US/consumer.html
or Kaspersky Internet Security http://usa.kaspersky.com/store/all-products?c_id=GOO1673628
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Make sure Webroot AntiVirus is not running on your computer. The uninstall application will not complete successfully if the application's files are in use.
Follw the follwing instructions to uninstall Webroot antivirus
From "Control Panel" -> Use Add/Remove to remove the program
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I tried to renew my Webroot AntiVirus with Anti-spyware. I ran into a compatibility issue with vista. I uninstalled both the firewall and antivirus, thinking this will help, and now I can not install...


HI There,

I recommend that you use Sytem Restore to go back to a point before the problem began.

1. Click the Start Button
2. Select All Programs> Accessories> System Tools and click on System Restore.
3. Select a point before you tried to install/renew your antivirus and restore to that point.

Your description of what you were trying to do was not completely clear to me so I have to guess. If you were trying to install a different product than Webroot, then you need to completely uninstall Webroot BEFORE you install a different anti-virus.

Also, after uninstalling Webroot, hold down the Windows key on the keyboard and press the R key. A run window will appear. Type in %temp% and hit enter. When the Temp File window appears hold down the ctrl key and hit the A key. All temp files should now be highlighted. Hit the delete key. A message may appear saying Windows cannot delete a file because it's in use. This is normal. Check the box in that window for Skip All similar files and hit ok.

Reboot your computer and then install the new Antivirus.

Good Luck

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Reastart the computer in Safe Mode and then run all your security scans. Restart the computer and then go online to Trend Micro House Call and download and run the free scan. Remove all it finds. http://housecall.trendmicro.com/

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install.
If you've used "Hijack This" then you've used one of the best tools available for tracking down issues
with malware. Remember, it is better to scan for malware in Windows SAFE MODE. Superantispyware
is an excellent and free utility. Also try Panda's free online service too. If your system is clean and still
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Virus MS AntiSpyware 2009


HI,

Your PC has been effected with spyware.You can try using a spyware software like webroot 2008 to remove this.

This is the only solution to fix this thing.

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