Question about IBM ThinkPad T22 2647 Notebook

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Ran webroot antivirus and everything dissappeared

After running scan, computer would not reboot, would not function at all to shut it down properly. I turned it off and back on by the power button, when it came on there is no desktop, I cannot access anything, (the control panel, my computer, taskbar, etc). When it powered up it said "icon could not be set" (or cannot, not sure exact words)
The only way to access anything was going through my email notifier to search the web. Cannot shut it down properly at all, and can only access web. I cannot access my online user manual, and no longer have the backup cd's, they burned up in a fire a couple years ago.

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  • maxg1965 Jan 28, 2009

    I cannot access anything to do these tasks, and right after I purchased and installed webroot (in December) I tried to system restore and my computer will not find an appropriate date to restore it to

    So how would I access?

    Thanks

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2 Answers

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Go into webroot,go to the restore file,restore to before running webroot.

Uninstall webroot

Posted on Jan 28, 2009

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You need to hit "ctrl alt del" hit task manager, then hit file->run and type explorer and hit enter

Posted on Jan 28, 2009

  • Ben Wine Jan 28, 2009

    You can press ctrl alt del with out haveing a desktop

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Always make sure that your antivirus is updated regularly. And your Windows updates are on. This increases security of your system.
Try booting in safe mode and run antivirus.
Steps to boot in Safe Mode:
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Then scan your system for viruses through your antivirus.
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the antivirus that u installed is stoping some critical windows files getting loaded...as it sees these DLL files/exe files as potential trojens/virus....the same issue is with Avira Antivirus....try useing Mcafee or AVG AV...they r good free AVs....
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to go to dos prompt...do this
Start / Run / type cmd there in the box...in the balck screen....go to c:\
type cd windows
type chkdsk
after chkdsk is complete shut down and restart...
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2.There is a clash between two antiviruses .so they dont detect any viruses.
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i think it helps.

if yes rate me

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