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Model meh14xmq-2 inside light won't go out when door is closed

Happened after a normal cooking cycle. Tried unplugging for 5minutes, no good.

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My microwave would not turn off. Door closed and light/turntable off, the microwave continues to work when not selected on.


We are very sorry to hear this and we apologize for the inconvenience this has caused you. We would be glad to look into this if you could email us at Whirlpool_Digital@Whirlpool.com with your name, address, phone number and the model & serial numbers of the Microwave.

Mar 09, 2017 | Whirlpool GT4185SK Microwave Oven

1 Answer

Food not cooking in center


What make and model?? Sounds like it is not a carousel model. Have you tried a "Micro Go Round" ?? Otherwise, try rotating the 'plate' each quarter cycle...ie; every 30 seconds on a 2 minute cook time. Be sure to push the stop button first before you open the door to save wear and tear on the door switches......

Nov 04, 2013 | Microwave Ovens

1 Answer

Won't turn off. We have to unplug it to stop it. What can we do to fix it?


By your description the problem is the keypad control board, [expensive part] or one of the door switches may be malfunctioning, I recommend a serviceman to assess.

Jul 05, 2012 | Microwave Ovens

1 Answer

JennAir Microwave works perfectly but won't quit running.


One or two of the micro switches have failed, you will need a professional to remedy the situation.

Apr 03, 2012 | Jenn-Air Microwave Ovens

1 Answer

I have a Salton micorwave oven (MW-2027P). The timer works but the cook setting will not start. There is also no light on the inside when I open the door.


I had this exact same problem with my salton microwave! Even tried taking it back to the store, but with no reciept there was little they could do. Anyways try jiggling the clasps on the side of the the door, the ones that connect it to the microwave. Mind you don't jiggle too hard. Now firmly close the door, you should hear a distinct click. Now try it! The light only works when the microwave is on. The microwave won't work unless the door is closed properly and my problem was the claps were stuck! I hope this helps.

May 15, 2011 | Salton RRMW1 / RRMW1A 900 Watts Microwave...

1 Answer

Model JVM1340WW 002 won't turn off. tried unplugging overnight to reset, but it still runs when I close the door,


Is it cooking or not when you simply close the door? In other words, does a cup of water get warm after a few seconds?

If it is NOT cooking when you just close the door, and some combination of fan, light, and turntable are what's running, then you probably just have a defective door switch or door switch mount and should see these files:

http://031d26d.namesecurehost.com/mwd/safety.txt
http://031d26d.namesecurehost.com/mwd/disassembly.txt
http://031d26d.namesecurehost.com/mwd/doorsw.txt


There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, & testing.

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If it IS cooking just when when you shut the door, then you probably have a shorted cook relay on the control circuit board, and we can repair that for you for $39.95 postpaid.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 01, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

3 Answers

I inherited a 1986 J.C. Penney Microwave and can't figure out how to program most of the features. I need an operating manual or a gnome.


The clock must be set before you can use the microwave. When you plug it in, it should read all zeros. Enter the time, and press "Clock Set." Time is in 12-hour format. There is no daylight saving time.

For basic microwave use:
1. Press "Power."
2. Press the keypad corresponding to the desired amount of power, e.g., "High," or "Defrost." (The numbers on the keypad have little words on them, like "Warm," "Med," and "High".)
3. Press "Time."
4. Enter the desired cooking time, e.g., "1-0-0" will be 1 minute; you could also do "6-0" for 60 seconds. You can do as little as 1 second, up to 99 hours 59 minutes. "1-0-0-0" would be 10 minutes. "2-0-1-2" would be 20 minutes 12 seconds.
5. Press "Start."

NEVER operate the microwave when it is empty. Put at least a glass of water in it. Never put a glass in it empty; make sure the glass has something in it, like water. Be careful when taking out a glass of water that's been heated; the water has been known, in rare instances, to "explode" and severely scald people.

It is okay to use the approved metal rack (it's coated with ceramic to prevent arcing) when using the microwave in microwave mode. Of course, the metal rack is also fine for use in the convection/combination mode.

"Defrost" cycles between microwave and nothing, microwave and nothing, microwave and nothing. You can hear the cycles. If defrost takes too long, try "Low." Try to avoid using "High," as it kills most nutrients in the food. Opt for "Medium" for slightly longer time; it'll be more evenly heated and healthier. Some things, like popcorn, require "high" power.

To stop the microwave in the middle of cooking, simply open the door. (There's no such thing as microwaves escaping the oven and bouncing around the kitchen and zapping you. I have a microwave tester, and the moment you open the door, all microwaves dissipate; the reading at the door is "Zero" once it's opened.) Or, press "Cancel." If you open the door, you may test the food, and if it needs further cooking, you may close the door and press "Start," and it will resume where it left off. If you're all done, just press "Cancel."

There is no way to disable the 5 beeps at the end of the cycle. If the baby is sleeping and you don't want to hear the beeps, simply open the door right before the beeps when the countdown is at zero. Pressing "Cancel" will give you one beep.

If you have the Combination feature, that cycles between microwave and convection heat, giving the best of both worlds (cooking inside with microwaves and outside with convection), for things such as a whole meats.

To use Combination:
1. Press "Combination."
2. Consult the chart on the microwave (below the keypad) and choose a number from 1 to 4, depending on what type of food you're preparing (i.e., lamb, pork, etc.).
3. Press "Time."
4. Enter the desired time, using the method described above.
5. Press "Start."

The Convection feature simply blows hot air across the food, at the temperature and duration that you set. It's a great way to toast slices of bread for the whole family at once, or bake a pizza.

To use the Convection feature:
1. Press "Convection."
2. Choose the temperature (the degrees are printed on the keypad, such as "350 degrees."
3. Press "Time."
4. Enter the length of cook time, using the method described above.
5. Press "Start."

Be sure to cover foods (with a paper towel or suitable plastic cover) that are prone to splattering. Don't let foods explode and get up into the motor. Clean the inside regularly with a soft sponge and mild detergent, NOT harsh or abrasive chemicals like Comet. Then rinse the soap off with a clean sponge.


Be sure to close the door firmly before cooking, but don't slam it. Slamming it will wear out the latching part, but being too gentle in closing the door may cause the safety switch to not engage, and the microwave won't work (it'll count down and the light will turn on but the motor won't run).


Note: the Convection feature uses more wattage than the microwave counterpart. The volts and amps are listed in the door jamb; multiply them together and you get total watts (although the actual amount will vary depending on your "power" settings).

Aug 07, 2010 | Microwave Ovens

1 Answer

F6 appears on my Whirlpool Over Oven Microwave, Model GH7145XFB0. It will not let me perform the self-diagnostic test. When the door is closed, the light goes out and the unit begins the "cooking process"....


If it starts cooking as soon as you close the door,try unplugging it for a minute then try again. If it does the same its probably a defective triac or relay which is inside the microwave.

Aug 29, 2009 | Whirlpool MH7140XF Microwave Oven

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