Question about HP Scanjet 5470c Flatbed Scanner

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No power my scanner doesn't turn on , so i was wondering if i can plug it other ways in the back as a power source cuz i don't have another 4 pin power adapter to test if its that , that is gone bad

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Check ur power adapter with multi tester to check wether any power came out from the module

Posted on Jun 23, 2009

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Why does the scanner stop half way?


Hi kenneth Ssali,

I wonder if the scanner bulb is not getting enough power to heat up and function properly. Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
If you have not done so already, I suggest trying a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.

If the issue persists, please let me know if you are seeing an error of any sort on the scanner or computer, perhaps the issue is related to the software instead.

I look forward to hearing back from you. I work on behalf of HP.

May 02, 2015 | HP Scanjet G2710 Flatbed Scanner

1 Answer

Why does the scanner keep turning off after 30 minutes with a red light? We have to keep manually turning it off and on.


Some kodak of the i2000 series abide by different energy conservation standards. You can increase both power off \ sleep settings to 240 (4 hours), maximum. Unfortunately when the newer energy conserv's go have to be power cycled to resurrect. I have a tiny text script I can send that will make the 2400 never turn off I'm just not around my PC right now. Stay tuned!

Oct 20, 2014 | Kodak i2400 - document scanner

1 Answer

TMA doesn't work ;code 22


If 22 is blinking in the Scanner LCDThe Transparent Materials Adapter (TMA) may be attached incorrectly or is broken.
  1. Disconnect the scanner power cord.
  2. Disconnect the TMA cord from the scanner.
  3. Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
  4. Reconnect the TMA cord to the scanner.
  5. Perform a self-test on the TMA. Click here for instructions to do a self-test on the TMA (bps05670) .
  6. Check that the TMA is properly positioned on the scanner glass; either reposition the TMA in the positioning plate or reposition the positioning plate on the scanner glass.
  7. Reconnect the power cord to the scanner.
  8. Attempt to scan.
If 22 "The scanner could not scan" displays on the screen and the Transparent Materials Adapter (TMA) is being used
  1. Disconnect the scanner power cord.
  2. Disconnect the TMA cord from the scanner.
  3. Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
  4. Reconnect the TMA cord to the scanner.
  5. Reconnect the power cord to the scanner.
  6. Perform a self-test on the TMA. Click here for instructions to do a self-test on the TMA (bps05670) .
  7. Attempt to scan.
  8. If the scanner still does not function, follow the instructions for resolving USB initialization and related communication errors (bps03850) .
If 22 "The Scanner could not scan" displays on the screen and the TMA is not being used
  1. Disconnect both the scanner power cord and the USB cable.
  2. Perform a self-test on the scanner if it has a built in self-test. Click here for instructions on performing a scanner self-test (c00030441) .
  3. If the scanner passes the self-test, reconnect the USB cable and attempt to scan. If the scanner fails the self-test, it will be necessary to contact HP.
  4. If the scanner still does not function, follow the instructions for resolving USB initialization and related communication errors (bps03850) .

May 05, 2012 | HP 4570C Flatbed Scanner

1 Answer

Will a different power source work?


You can go to walmart or electronics store and purchase a universal power adapter. It has switches on it that you can set the voltage and amps, and different inter-changable tips that fit your scanners socket. ...about 10 bucks

Apr 22, 2010 | Visioneer OneTouch 7600 Flatbed Scanner

3 Answers

Scanner lamp its blinking


After disconnecting and later reconnecting the scanner no longer worked. The lamp started flashing 6 times with pause. The scanner was no longer recognised by the computer. I fixed it by disconnecting the usb and current plugs, and reconnecting the current plug while pushing the first en third buttons from the left on the front of the scanner.

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Feb 12, 2009 | HP ScanJet 5300C Flatbed Scanner

1 Answer

When I scan back screen comes up blue and words and numbers are


http://fixunix.com/hewlett-packard/101142-scanjet-5400c-dead.html

following this link i've found resetting instructions for this scanner:


1.. Disconnect the USB cable and the power cable from the
scanner. Make sure the power cable is still connected to the
power source.
2.. Press the Scan and Email buttons at the same time, while
plugging the power cable back into the scanner. The scanner will
enter a Demo Mode.
3.. Press the Cancel button on the scanner to start the test.
4.. To end the test, disconnect and reconnect the power cable
without holding the buttons down.


I've had exactly the same problem with my scanjet 5400c (blue distorted images) but after resetting the scanner (see instuctions posted above) the problem was fixed

Dec 18, 2008 | HP Scanjet 5400c Flatbed Scanner

1 Answer

Scanning bar light


Do you mean the green power light? I have the same brand and a similar scanner, and the light does always stay on. I think it is a normal function of the scanner. It may not be a good idea to unplug the scanner. I am going to be a bit more research so that we can both be reassured that this is normal.
I'll get back to you.

Aug 15, 2008 | HP 4570C Flatbed Scanner

5 Answers

HP 5470c - No power


I've done it, using an adjustable power supply all i needed was 12VDC - 2Amp, the power connector going to the scanner is a 4 pin mini-DIN male, so i've ripped of the cable from the original bad power module, cable has inside 2 wires one black one white and a shielding. Black and schielding are connected together and are going to the minus, the white one is going to +12V

guess what? .... my scanner is working again

Nov 25, 2007 | HP Scanjet 5470c Flatbed Scanner

1 Answer

Scanner


THE PROPER WAY ON INSTALLING USB DEVICES A. Enable usb ports on the BIOS. 1. Do not plug in your device right away. Install all drivers and software first! 2. Reboot 3. Plug the power or turn on your USB Device 4. Plug in the USB Port. 5. Windows Will detect the Device Automatically. Finish! Hope this helps.

Sep 21, 2007 | Microtek ScanMaker 4900 Flatbed Scanner

2 Answers

HP Scanjet 4600 problem


that means your scanner has a problem internally. bring it to the nearest service center or buy a new one coz its much practical than paying a service fee more than the cost of a new one.

Jan 14, 2007 | HP ScanJet 4600 (refurbished) Flatbed...

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