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Fisher & paykel E422B refridgerator - fridge compartment not getting cold, freezer is freezing ok, unit beeps at intervals during the day until button is pushed on control panel

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Fisher & Paykel Model number 402B S.Steel. Bottom frezer top Fridge.

My Fisher & Paykel Model E402B Stainless Steel Fridge/Freezer has a problem. Bottom Freezer is OK but Refrigerator will not work properly, somtimes it will freeze everything now it just warm inside i have checked the the fan and the rubber holding it up has broken also the ice is frozen in the vents can you help i got someone in to fix it but he said it will cost around $600 as there might be more wrong with it, what do you suggest thanks Clare

Posted on Sep 29, 2008

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SOURCE: Fisher Paykel Fridge Freezer

I have a Fisher and Paykel E442B upside down, which is a very similar model, and I just fixed the same problem (temperature was around -4C even though I set the fridge temperature as warm as possible).

The cause of my problem was excessive ice build up on the side of the evaporator coil (which is in the back of the freezer compartment behind the rear plastic panel). I had the same problem around a year or so ago, so I expect it to be a regular occurence. To defrost the coil, I removed all the drawers in the freezer, and the plastic insert by pulling out the bottom of the panel out and rotating it upwards until it released at the top. There are a couple of snap-in tabs holding the panel in, so with a bit of pulling they released. The tabs are either side of the slot at the bottom of the panel.

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I then supported the panel horizontally on the top shelf so that I didn't have to disconnect the thermostat wire and the circulating fan wire.
52de81a.jpg With a small fan heater set on low, aimed roughly at the ice buildup on the left hand side of the evaporator coil, I defrosted the ice built up. This took around 2 hours or so. Then put it all back together and it worked fine.

I'm not sure why the ice build up on the side caused the problem, but presumably it interferes with the proper flow of cold air to the fridge compartment.

If you don't seem to have ice build up like I did, then it could be a thermostat problem, or a fan problem (a symptom of which would be fridge being colder at the bottom than at the top).

Posted on Oct 04, 2008

  • 1 Answer

SOURCE: E521T fisher & paykels fridge is freezing everything

trn your thermostat right down see if that helps

Posted on Mar 31, 2009

  • 1 Answer

SOURCE: fisher and paykel E240B refrigerator

I called F&P customer care when my fridge did this, and apparently 11 beeps means the compressor has failed. I hope you got someone to fix your fridge! I decided to post a solution as I couldn't find one online anywhere!

Posted on Jul 01, 2009

  • 1 Answer

SOURCE: Fisher & Paykel Fridge Freezer E402B beeping when door closed

see http://www.fixya.com/support/t675116-refrig_e402bre

Posted on Oct 06, 2009

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2 Answers

I have a fisher & paykel active smart fridge the fridge part freezes everything and wont stop beeping when door open


Your fridge is telling you there is a fault, i'd say one of the 2 fans are not working. If everything is freezing in the bottom of the food compartment then the upper fan is faulty. You have to remove the shelves & remove the rear panel, the fan is in the shute at the bottom, remove, repair the broken wire or replace. Make sure unit is unpluged.

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sounds like a sensor faulty will need a tech to recify the problem.

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Do you see any ice buildup on the back wall of the freezer or behind it?

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Hi,I bought a fisher and paykel refrigerator E450r model for over 2 yrs now. Once you open the door, you can hear a beep sound. You can also hear this sound while the door is open and even when the door is...


I unfortunately bought the F & P 450R upright fridge with the matching freezer, recommended to us by Winnings. Expensive and possibly the worst ever appliance purchase I have made. The door handle design is pathetic and once again today, has come apart. The fridge constantly freezes up which then affects the fan, which in turn stops the fridge getting cold. To date, we have had the F & P service out, he first said he needed to get it back to the factory and we'd be up for about $900. After we advised that wasn't happening, he replaced the control unit, which had didn't clear the problem (although still cost me $300). Having no confidence in F & P, we contacted a fridge mechanic with a good name. He closed his eyes when he saw the brand and mumbled, Kiwi's revenge. Long story short, over 3 visits he, adjusted the inadequate door sensor, refitted a temp sensor which had broken from its poorly designed plastic holder, replaced all the sensors and in the end said sorry, but you have bought a lemon. I now have a choice of buying a new fridge which wont match the freezer, buy a new fridge and freezer, even though the freezer is fine, or continue with what we do now, turn the fridge off every other day for 4 or 5 hours to defrost it. My solution, do not go near Fisher and Paykel, the service and machines are just not up to it.

May 31, 2011 | Fisher and Paykel Refrigerators

2 Answers

The fridge alarm will not stop. The fridge compartment is not cold and the freezer is just freezing. Since the problem started, have the fridge turned off for 3 days. Defrosted the freezer, turned it...


this alarm is activate if the temp. of the fridge rises and because the freezer section is full of ice form thats why affect the circulation of cold air. try to check the defrost timer if yuor unit have or heater if working if dont have defrost timer or heater try to lessen the setting of your themostat to cut of unit after reaching desired temp. or conduct weekly defrost manually.

Feb 12, 2011 | Fisher and Paykel Active Smart E522B...

1 Answer

Fridge compartment not cooling. Freezer seems OK. Fisher & Paykel - model E522B


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Fisher & Paykel Model number 402B S.Steel. Bottom frezer top Fridge.


My Fisher & Paykel Model E402B Stainless Steel Fridge/Freezer has a problem. Bottom Freezer is OK but Refrigerator will not work properly, somtimes it will freeze everything now it just warm inside i have checked the the fan and the rubber holding it up has broken also the ice is frozen in the vents can you help i got someone in to fix it but he said it will cost around $600 as there might be more wrong with it, what do you suggest thanks Clare

Jun 13, 2008 | Fisher E522BLX Stainless Steel

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Model E372b Fisher & Pykel - Beeps with Fridge Door closed periodically-Higest shelves warm lower down freezes things


First I would like to say thanks for all the information on the Fisher-Paykel active smart fridge freezer problems. This was a lot more useful than their customer support help line… After a week of hanging on for ten minutes without any answer I had a look on the net and found your site with descriptions of similar problems so I decided to investigate further
I have a Fisher Paykel fridge freezer (model 402B in the UK) about three years old. Although it didn’t seem to be as cold as normal, the first sign of a serious problem was when it started making a rattling or knocking noise from the freezer compartment. Looking inside it was obviously iced up solid and the noise was probably the fan catching the ice. So first thing I decided to try was a days de icing after which everything seemed ok except the green indicator light was now flashing about once every second.
Two weeks later it was badly iced up again so the problem was still there. At first I suspected the fans (which I could never see actually working). I disconnected one and tried it with a 6v torch battery and it spun ok. It was then I realised what was happening - the fans cut out whenever the door is opened so they are always stopped if you look inside.
A closer look at the aluminium heat exchanger(behind the plastic panel at the back of the freezer section) showed there was some kind of heater element clipped along the bottom with feed wires at either side. Obviousely part of the automatic de icing systems. It’s a bit tricky but there an electrical connector plug at the top and disconnecting this enables you to unclip the element and remove it (except that in this case one wire had been trapped at the wrong side of the coolant pipes when they had been fitted so it had to be snipped to get it out). Once out a circuit test showed there was no circuit through the element. So cutting into the two shrouded connections at each end of the element revealed some little components inside which I now know are “Thermal fuses”. One of these had “Blown”. There was a number on the side: - DF 72S which Google revealed is a thermal fuse set at 72 degrees. Although these are listed as spares in all sorts of places non was convenient to the UK. So I found a similar component at Maplins Electronics (R14) set at 92 degrees for just 69p! The reasoning being that the other thermal DF 72S fuse was still ok and the slightly higher use temp at the other end would still blow before anything melted!
By the way you cannot solder these things in so its best to use miniature screwed “block” connectors plus a good covering with insulation tape.
After putting it all back together its now been working for a month and no ice build up… The green light did still flash for a while but went out once the temperature dropped too normal freezing level.

Total cost of replacement parts was under £1 but it took a bit of time find the problem.

Jan 18, 2008 | Fisher and Paykel Active SmartĀ® E522BR...

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