Question about Verizon Communications BlackBerry Pearl 8130 Cell Phone - Silver

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Texts and call logs deletes themselves every couple minutes

My phone will not hold any text msgs or call logs. they delete themselves every couple minutes and this started happening a couple days after i got the phone and i dnt know what to do

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If you have a lot of pictures/videos stored on your phone, or the memory is being used up in some other way, the phone will automatically delete texts and call logs because it doesn't have room. Try deleting some stored media. I had the same issue and this took care of it.

Posted on Feb 02, 2009

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This is a known software issue on the Pearl, which can be fixed with a software update. You can download the latest software (currently the 4.5 software) from either www.blackberry.com or www.vzam.net/blackberry

Posted on Jan 29, 2009

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