Question about Kenmore HE2 Plus Front Load Washer
I Have a Model # 11049962-602 front load washing machine that the soap sensor dispenser needs to be replace. How can I do that DIY? Thanks
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Posted on Jan 02, 2017
F 30 code can be reset by un plugging power cord for 5 minutes also pull out the detergent dispenser and reach all the way in to the back there is a small plastic flapper valve move it from side to side with your finger this will rest code f30 and save a tech visit..
Posted on Nov 11, 2008
Yes you will need a service call, you may have a issue with the water valve or control, At the start of the cycle it should not be filling the softener dispenser till later in the program.
Posted on Jan 10, 2009
Hi dlypooh, thought I would post the solution here as well for anybody who needs to do a search in the future...
Remove the dispenser, pour water into the opening and make sure water can get into the machine freely. Inspect the opening for soap build up.
If water goes down slowly (re: dlypooh), open the washer door and feel around the bellow for anything blocking the water inlet port into the washer (socks can sometimes get wedged up there and cause a blockage).
If it all checks out ok, make sure the machine is properly leveled and not leaning forward.
Hope that helps!
Posted on Feb 21, 2009
This machine has a water valve that works on vaccuum from the tub. You will see a small clear hose that runs from the side of the tub up to this valve. This valve is adjustable to change the water level in the tub to desired setting on some machines, but if it goes bad, it will not shut off, thus overflowing the tub. Find this valve and replace it if adjustment does not work.
Posted on Oct 10, 2009
If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:
Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.
1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.
NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.
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Posted on Sep 10, 2010
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