Question about NorStar T7316E Corded Phone

1 Answer

Having problems with extensions when people call into the office and get the pre recorded message.

I have a pre recorded message detailing the extensions of the person you are trying to reach. I have received numerous complaints about people not being able to dial in the extension number. I was wondering what the process was to fix this issue. Thanks for the help buddy.

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  • Michael Henry Jan 25, 2013

    No one knows the answer to this question? What other details should I include?

  • Michael Henry Jan 28, 2013

    Anyone?

  • Michael Henry Jan 31, 2013

    ???

  • Michael Henry Feb 05, 2013

    Can no one answer this extremely difficult question?

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1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Check out this manual
http://pdf.textfiles.com/manuals/TELECOM-A-E/BCM%202.5%20Telephone%20Features%20Programming%20Guide%20-%20Version%202.pdf
Hope it helps

Posted on Feb 08, 2013

  • Michael Henry Mar 05, 2013

    Thanks for the manual, unfortunately I couldn't find what I was looking for. Tinkered with the phone but to no avail...

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6ya6ya
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Posted on Jan 02, 2017

TallBourbon
  • 30 Answers

SOURCE: Cannot find instructions to name a telephone

You can try the default code for admin programming I am assuming this is a norstar? If the codes were not changed try this
Press FEATURE * * 2 6 6 3 4 4
2. Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Using the navigation keys, as displayed below, follow the next simple steps:
3. Press: NEXT Display will read: "B. General Admin"
4. Press: SHOW Display will read: "1. Sys speed dial"
5. Press: NEXT Display will read: "2. Names"

Posted on Jan 07, 2009

consultel1
  • 860 Answers

SOURCE: Are you able to move or change extensions?

First, move the telephone sets back to where they were.
Next, we'll have to change the system programming.
Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key 7 times(bottom right arrow).
The display should say system programming.
Press the show key (top right arrow)
The display should say hunt groups
Press the next key 2 times(bottom right arrow) .
The display should say Featr Settings
Press the show key (top right arrow) .
The display say Backgrnd music2.gif.
press the next key 20 times (bottom right arrow)..
The display should say set relocation.
Press the chng key. change from N to Y.
Press the release key when finished

Move sets from their old locations to their new locations

Posted on Sep 29, 2009

  • 52 Answers

SOURCE: Trying to switch the extension number.

On the newer norstar systems the T7208 and lower phones can not be used for programming.The T7316e phone has to be used for programming therefore feature 983 will only work on the T7316e set.To change local dn's you have to go into config programming and to change dn old dn then new dn.







Posted on Nov 24, 2009

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1 Answer

I need a user manual for a Cable and Wireless CWT2100 answerphone, Thanks Anne


I have the same phone. To record a message, press Menu - press down arrow keys until you get to Record Outgoing Message - Press and hold down Menu again to Record. You record handsfree. I have a problem with the quality of the recorded message, it is very hard to hear it, there is a lot of background noise.

If you want to revert back to the pre-recorded message, do all of the above as far as recording the message but instead of actually recording a message, lift the handset and it reinstates the pre-recorded message.

To listen to the message you have recorded, Press Menu, click on down arrow keys as far as OGM and press Menu again to play the message.

Oct 29, 2011 | Lands Phones

1 Answer

How do i record my own message


Recording Outgoing Messages:


1. Hold the ANNC-DAYand speak clearly into the microphone.

2. Release the ANNC-DAY when you finish. Your answering machine beeps and automatically plays back your recorded message.

Message limit:
60 seconds

To re-activate pre-recorded message:
Press "delete" during while playing your outgoing message. The pre-recorded message is now activated.

Feb 21, 2011 | Radio Shack (43-3829) Digital Answering...

1 Answer

How to reset voice record on my panasonic KXTG9331T?


Greeting message
When the unit answers a call, callers are
greeted by a greeting message. You can
record your own greeting message or
use a pre-recorded greeting message.
Recording your greeting
message
You can record your own greeting
message (2 minutes max.).
1 {GREETING REC}
2 Within 10 seconds, press
{GREETING REC} again.
3 After the base unit beeps, speak
clearly about 20 cm (8 inches) away
from the MIC.
4 Press {?} (STOP) to stop recording.
Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a prerecorded
greeting message for callers
and asks them to leave messages. If the
message recording time (page 39) is set
to “Greeting only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.
Playing back the greeting
message
Press {GREETING CHECK}.
Erasing your greeting
message
If you erase your own greeting message,
the unit plays a pre-recorded greeting
message for callers.
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
Listening to messages
using the base unit
When new messages have been
recorded, the message indicator on the
base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Operating the answering
system
Key Operation
{^} or {V} Adjust the speaker
volume
{7} Repeat message
(during playback)*1
{8} Skip message
(during playback)
{?}
(STOP)
Pause message
– To resume playback,
press {6}.
– To stop playback
completely, press
{?} (STOP) again.
{ERASE} Erase currently playing
message
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.

check if this works and tell me if any issues

Apr 30, 2010 | Panasonic KX-TG1033S Cordless Phone

2 Answers

I have a problem with voice mail with a meridian hooked to NT5806DA-93. The system on voice mail every second pulse off so that only half of each message is played at a half second interval


Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

Apr 15, 2009 | NorStar Lands Phones

1 Answer

Office 2007: Windows Installer searches for Office 2000


It looks like a problem with file associations. The computer maintains a list of file extensions and the programs that will open files with such extensions.

Please go to the link below for details on changing file associations:

http://support.microsoft.com/kb/307859

Mar 24, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

How to chg a norstar mailbox from 'General Delivery' to 'User'


check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Jan 07, 2009 | NorStar T7208 Corded Phone

1 Answer

Selecting a custom recording.


I was told that the day and night settings in the local applications must be the same. It is in your night call routing table that you need to place the extension in order for the system to know which recording to play when. Then, your system will play the application when it is set in night mode. Hint: When you place the extension in the call routing tables make sure the extension is placed ABOVE the +ALL CALLS line, if applicable, and your ring-in-destination is set to your appropriate application recording. I hope this helps.

j

Dec 15, 2008 | Inter-Tel Axxess Corded Phone

1 Answer

The pre recorded message on the answering machine has been lost.


I read thru the manual. There is nothing bout recovery of factory messages. If you recorded your own, try deleting it. Or unplug the base from power and try a reset. This is from the manual. At the end, I gave you a link to the manual!

Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a prerecorded
greeting message for callers
and asks them to leave messages. If the
message recording time (page 39) is set
to “Greeting only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.


http://service.us.panasonic.com/OPERMANPDF/KXTG9331.PDF

Nov 21, 2008 | Panasonic KX-TG9331T Cordless Phone

1 Answer

Voicemail reset


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

Apr 30, 2008 | NorStar M7310 Corded Phone

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

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