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Monitor fell and now will not turn on

The monitor fell off a cart and the frame piece came loose. I snapped the frame back onto the monitor, but now it will not turn on when plugged in. There are no cracks in the screen or visible damage. Is this fixable? Is there a way to disassemble it and look for broken parts?

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If removal of rear cover is not possible (it may also have the snaps) I usually will use a thin metal putty knife to get the snaps loose going around either the front frame of the screen or the rear, has to be either from front or rear.

Take you time and do not use too much force or you will cause damage.

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The monitor comes on to desktop then goes blank, and flashes, if I tap or tilt the monitor it will come back , but then go blank again


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This is probably the input socket on the monitor, but try a different cable first. If that does not help then it is the socket on the monitor.

You will need to disassemble the monitor to check solder joints on the video in socket.

If you are not comfortable with that process then it has to be a repair centre.

I may be able to offer further advice if you want to tackle it youself.

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1 Answer

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1 Answer

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this is a little known porblem Dell has. Dell is not tell anybody.
I don't know if this is going to fix the monitor for the long haul, but it should help in the mean time.
grable the frame of monitor with both hands, apply some pressure, not too much (you will break the glass). change location and do the same thing. the screen will come back at certain location, when you apply the pressure to the frame. this is because some connection inside of the frame is coming loose with time.

good luck
if that doesn't fix the proble, please post.

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1 Answer

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If this is what you are referring to. Then the plug should be connected inside and it snaps into place onto the meatl part inside the monitor.
You may have to disassemble the unit to get it back together.
Sorry for delay in reply, I never was notified that you had replied.
Fran

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