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Try to get the drive detected on a different computer and if it does the same then try to connect to a mac computer it will be detected then make a backup of the data and reformat the drive. it will be fine, this is a very common issue with flashdrives and external hdd. try and let me know.
second solution is run a scandisk on this drive letter detected by windows then try doing the same step said above.
Based on your post/description:
1. Tried on 3 different computers - no go, so it's not a PC problem;
2. Tried replacing the cable - no go, so it's not an interface problem;
3. That leaves you only with the Firelite itself.
An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure.
Your possible options:
a. Claim warranty/replacement;
b. Replace the HD only;
c. Physically remove the HD and connect it direct to a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software;
d. Seek services of professional data recovery firms (if data/files are mission critical);
Hope this be of some help/idea. Post back should you need further information.
Good luck and kind regards.