Question about Compaq Presario 5000 PC Desktop

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Pc wont always turn on and keyboard and mouse wont always work

If turn pc off it wont turn on properly, it comes up with compaq logo on screen then screen goes blank and get a flashing underscore or hyphen on top left corner and screen..
and if does come on, keyboard and mose dont always work.
have returned it to shop 4 or 5 times, they keep telling me nothing is wrong with it
bought brand new april 2008

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  • 6,784 Answers

Sounds like your OS has had some vital system files deleted. you may need to reinstall your OS.

Posted on Jan 28, 2009

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I have a similar problem:


I have a Compaq Presario SR2010NX desktop computer. Recently, very occasionally, the computer would freeze and the screen would scramble. It almost looks like someone chopped up the picture on the screen. Then we would have to manually shut down the computer and restart. It would always work fine afterwards.

Yesterday the computer did it again. It restarted fine but when my boyfriend tried to install a new mouse the computer froze again and the screen went scrambled. Well this time it did not start back up. I tried to unplug the computer from the wall and restart but that got me to the COMPAQ screen and then the computer froze again and the word compaq was doubled all the way down the screen. We continued to try to start it in PC recovery but it would get the the program and freeze. I actually got it to run once but I couldn't see what it was doing because the screen was scrambled.

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When i try to boot it up, the monitor, keyboard, and mouse don't


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When i try to boot it up, the monitor, keyboard, and mouse don't


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