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Posted on Jan 02, 2017
this refers to what is known as a DNS error. the cause can be many different things from problems with your ISP right down to your computer.
As a quick check turn off all your computers if you have more than one.
Turn off your modem and router and switch if you have one.
Now turn on ONLY the modem and wait until al the correct lights are lit.
Only then should you turn on the router, and once again wait until all the correct lights are on.
If you have a network switch now is the time to power that.
One by one turn on the computers but only when the one before it has FULLY booted up.
You just allowed the whole network in your house to do a small reset of some cache settings and some other minor things too.
You should now try again.
If there are other computers on your network try from them also
You might want to try just one computer connected directly to the modem and see if that fixes it.
If it does then there is a good chance that the problem lies with either your router settings or the computer with the problem but you have eliminated quite a lot of things at this stage.
At about now I would be looking at the network settings on the problem computer and seeing how they match up to one of the other computers that maybe works ok.
If they are pretty much the same then I might want to do some antivirus AND spyware checks. Now if they come up clean (apart from cookies) then you might want to check your network card hardware and drivers for any glitches.
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Posted on Aug 19, 2009
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